Crystal Major Email and Phone Number

As an Executive Director I oversee the operations, finances, and quality of services of a 3 tier senior living community in Florida . I have 20 years of experience in the healthcare industry, with a focus on senior living and dementia care. I hold a CMA (Certified Medical Assistant) certification from Advance Career Training, a CDP (Certified Dementia Practitioner) certification from the Alzheimer's Association®, serve safe food manger certification, Medication Technician certification and my Core license.I emphasize on staff training, mentoring, and coaching, revenue and occupancy growth, budget adherence, resident satisfaction, crisis management, and culture building. I am passionate about providing exceptional care and support to seniors and their families, while ensuring the optimal performance and profitability of the communities I manage. I am a hands-on leader who values communication, collaboration, and innovation. I am always ready to face new challenges and opportunities in the senior living industry.