Crystal Mclain

Crystal Mclain Email and Phone Number

Director of Claims CA, OR, WA, AK and HI @ Sedgwick
El Dorado Hills, CA, US
Crystal Mclain's Location
El Dorado Hills, California, United States, United States
Crystal Mclain's Contact Details

Crystal Mclain work email

Crystal Mclain personal email

n/a
About Crystal Mclain

Crystal entered into the Worker’s Compensation field in 2006 just intime to master SB 899 and then the reform of SB 863. She receivedher W.C.C.A and W.C.C.P along with her Self-Insurance certificate.She currently serves as the Program Manager at York Risk ServicesGroup. In her current role she is able to navigate difficult claims toresolution while simultaneously leading her staff of managers and theirteams to successfully achieve their client’s goals. Crystal strives tocontinuously build upon her management skill sets and cultivate herteam to create an empowered culture within her organization.Crystal has two handsome young boys whoare amazingly supportive and inspire her to do her best. She currentlyserves on the AWCP Board of Directors as President where she helps educate andcreate opportunities for her professional community.

Crystal Mclain's Current Company Details
Sedgwick

Sedgwick

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Director of Claims CA, OR, WA, AK and HI
El Dorado Hills, CA, US
Website:
sedgwick.com
Employees:
21990
Crystal Mclain Work Experience Details
  • Sedgwick
    Director Of Claims Ca, Or, Wa, Ak And Hi
    Sedgwick
    El Dorado Hills, Ca, Us
  • Sedgwick
    Director Of Claims Ca, Or, Wa, Ak & Hi
    Sedgwick Jun 2021 - Present
    Us
  • Sedgwick
    Program Manager
    Sedgwick Oct 2019 - Jun 2021
    Us
  • York Risk Services Group
    Program Manager
    York Risk Services Group Jul 2013 - Jun 2021
    Jersey City, New Jersey, Us
    Adept at performance management and conflict resolution.In FY18 we reduced our re-open rate by 10.8%, exceeded our closure goal by 60 additional closures and keptthe TTD timeliness at 99%. Minimized staff turnover through appropriate selection, orientation, training, staff education anddevelopment.Worked closely with the client's Distribution Centers to identify opportunities and minimize loss.Successfully meets and exceeds our yearly metrics and initiatives. Managed the program to ensure all state standards are met which was validated by our 2018 .83 PAR auditscore. Provided onsite Training for our client as well as our staff.Shut down and resolved a high dollar case with a structured settlement for over 1 million.
  • York Risk Services Group
    Unit Manager
    York Risk Services Group Apr 2011 - Jul 2013
    Jersey City, New Jersey, Us
    Minimized staff turnover through appropriate selection, orientation, training, staff education anddevelopment.Recovered over 300k in recovery costs in one file alone. Mitigated penalty risk on multiple cases saving the company thousands of dollars. Ensured HIPAA compliance.Managed a team of six adjusters for a case load of 720 files.Coordinated with doctors and nurses to develop care plans for injured workers.Adapt at performance management and conflict resolution.
  • Avizent Risk
    Senior Claims Examiner
    Avizent Risk May 2006 - Apr 2011
    As a Senior Workers Compensation Claims Examiner I would investigate claims to determine if an injured worker is entitled to Workers’ Compensation benefits. I would administers indemnity and medical benefits and manage a caseload of 125 claims. I had to be extremely organized and be able to multitask while providing top customer service.

Crystal Mclain Skills

Workers Compensation Claim Claims Management Customer Service Legal Liability Insurance Management Risk Management Leadership Litigation Management Property

Crystal Mclain Education Details

  • Folsom Lake College
    Folsom Lake College
    Business
  • Oak Ridge High School
    Oak Ridge High School

Frequently Asked Questions about Crystal Mclain

What company does Crystal Mclain work for?

Crystal Mclain works for Sedgwick

What is Crystal Mclain's role at the current company?

Crystal Mclain's current role is Director of Claims CA, OR, WA, AK and HI.

What is Crystal Mclain's email address?

Crystal Mclain's email address is cr****@****ick.com

What schools did Crystal Mclain attend?

Crystal Mclain attended Folsom Lake College, Oak Ridge High School.

What skills is Crystal Mclain known for?

Crystal Mclain has skills like Workers Compensation, Claim, Claims Management, Customer Service, Legal Liability, Insurance, Management, Risk Management, Leadership, Litigation Management, Property.

Who are Crystal Mclain's colleagues?

Crystal Mclain's colleagues are Alexandre Schmitt, Kevin Annarella, Christine Hughes, Margie Hill, Laura Violet, Margaret-Rose Cools-Lartigue,bsba_hsm, Mpba, James Fisher.

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