Crystal Mitchell Email & Phone Number

Documented daily progress and essential data including medication, activities, and milestones.Collaborated in developing Childcare programs that aimed at enhancing children’s physical, cognitive and social development.Lead out in engaging children in storytelling activities during circle time.Played a key role in improving the dietary habits of a selective-eating toddler byimplementing strategies to encourage exploration of diverse foods and providing positive reinforcement, resulting in noticeable improvement within a month.Demonstrated exceptional professionalism by promptly communicating real-time updates to parents and guardians regarding their child’s progress, contributing to an elevated Star Rating of 4.7/5.

Documented daily progress and essential data including medication, activities, and milestones.Collaborated in developing Childcare programs that aimed at enhancing children’s physical, cognitive and social development.Lead out in engaging children in storytelling activities during circle time.Played a key role in improving the dietary habits of a selective-eating toddler byimplementing strategies to encourage exploration of diverse foods and providing positive reinforcement, resulting in noticeable improvement within a month.Demonstrated exceptional professionalism by promptly communicating real-time updates to parents and guardians regarding their child’s progress, contributing to an elevated Star Rating of 4.7/5.

Handled over 200 customer telephone inquiries monthly with promptness and professionalism, ensuring each caller felt heard and valued.Employed effective troubleshooting techniques to address a wide range of customer concerns, actively probing to identify underlying issues and tailor solutions that align with their needs, ultimately fostering customer satisfaction and loyalty.Played a pivotal role in maintaining an accurate computerized inventory system, meticulously tracking sales floor products to prevent discrepancies and promptly notifying the purchasing department of any discrepancies, contributing to enhanced customer satisfaction and retention rates.

Provided exceptional service to ensure the needs of students and staff were met promptly and professionally.Carefully and efficiently sorted and delivered incoming mail and responded to 20+ emails per day.Cleaned and maintained the office, reception and visitor area to ensure a consistently safe, hazard-free environment for customers and coworkers.

Diploma, Early Childhood Educator

Certification, Google Project Management

Project Management Program

Junior Data Analyst

Customer Service Certificate

Education record

Customer Service Course

Education record

Activities and Societies: Drama Club, Music Club, Dance Club