Crystal Mitchell Email & Phone Number

Chicago, Il, Us

Burnham, Il, Us

•Developing and executing a strategic recruitment plan to attract, select, and retain top talent that aligns with the organization's goals and needs.• Managing and leading a team of recruiters and talent acquisition professionals, setting targets, and overseeing their performance.• Identifying sources for potential candidates, both internally and externally, including job boards, social media, networking, and recruitment agencies.• Generating and analyzing recruitment metrics and data to improve hiring efficiency and effectiveness.• Overseeing the onboarding process to ensure new hires have a smooth transition into the organization• Staying informed about industry trends and best practices in recruitment to remain competitive in attracting top talent.• Manage and develop department budget on advertising, marketing, and recruitment expenses.• Advertise using social media platforms such as, indeed, LinkedIn, google, Facebook, Instagram, etc • Builds pipelines with passive and active candidates through a variety of recruiting job boards• Partner with business leadership teams to evaluate current and future capacity needs and implement strategic plans to achieve desired results• Continuously research and present new recruiting methods and driver acquisition best practices and trends to keep the company ahead of competitors• Stay up to date on internal & external “Driver Acquisition Best Practices & Trends” and conduct regular competitor analysis assessments and present findings to the Leadership team.• Work with VP’s and president on implementing new Hiring policies, procedures, and eligibility guidelines• Assist with safety & compliance as needed

Us

•Train Employees on software such as Motive (Keep Truckin), GEO Tab, Samsara, TMW, GTG, etc• Maintain and support compliance with FMCSA/DOT/OSHA/Hazmat regulations• Work with Insurance companies on accident claims daily• Organize and present for quarterly safety meetings• Monitor hours of service, safety performance, and CSA compliance• Develop and maintain comprehensive safety policies, procedures, and guidelines• Regularly update safety protocols to align with industry best practices and regulatory requirements.• Collect and analyze safety data to identify trends and areas for improvement• Manage 6 Applicant Processors/Recruiters and 4 Compliance Administrators•Manage Random Drug and Alcohol for 14 Terminals and 26 Agents •Gather data and create reports to present to VP•Present Onboarding/Recruiting and Compliance data and strategies in Yearly meetings•Implement/ and revise policies and procedures for the company• Conduct File Audits on New contractors• Complete yearly Mock audits on DQ Files• Conduct Annual MVRs on all company Contractors• Run Limited Query Annual for FMCSA Clearinghouse for 1200+ drivers• Implement Changes to Tenstreet and run lead on Driver onboarding Integrations• Review Monthly bills related to Onboarding & compliance to ensure accuracy • Assist processors when needed to onboard contractors as quickly as possible• Provide training on various systems to new and current employees• Review accidents and set drivers up for Post-Accident Drug and alcohol test when needed

Us

• On board drivers for Six Midwest terminals and communicate efficiently with Terminal managers on expectations of drivers for each terminal• Pre-qualify Owner Operators and Company Driver and move them quickly the next stage in the hiring process• Develop a pool of qualified applicants and advertise ads through the use of social media, networking, Recruiting events, Internet posting, and more• Continue to build and develop a driver recruiting plan that will provide consistent professional and safe driver candidates that allow the company to grow.• Meet and Exceed Recruiting goals and Onboard at the minimum 6-9 Drivers per week • Run Drivers MVR, DAC, and PSP reports to ensure they meet the company Guidelines before moving forward• Obtain Employment verifications verbally over the phone, through Tenstreet, DAC, USIS, and other third party verification sites.

Us

• Lead, manage, and hold accountability• On- Board and Hire drivers who meet guidelines of company• Obtain employment verifications for drivers and handle 12 terminals • Update and maintain driver and equipment files to stay compliant with DOT• Utilize email, spreadsheets, and other transportation operational software systems• Monitor drug and alcohol collections, results and maintain to ensure compliance with all driver qualifications, safety and medical file• Train employees on TMW systems and manage recruiting websites• Qualify Driver by running MVR,PSP,DAC reports• Track expirations in TMW system such as CDL , Medical card, etc

Carson, California, Us

• Answer up to 8 line, Prepare and mail all US/UPS/Fed Ex packages, Sort and distribute incoming mail, perform data entry and scan documents• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management, assist with payroll when needed• Assist with billing and payroll

• Sale and promote Comcast and Cox cable to existing and new customers, upgrade existing customers packages, provide customers with the best offers and promotions for each company• Answer more than 70 inbound calls per day and exceed company expectations.

South Holland, Il, Us

Suburban College• Answered telephones, screened and directed calls, relayed messages and provided information to callers, greet persons entering the organization and directed persons to correct destinations• Scheduled appointment and maintained an appointment diary either manually or electronically, scan, print, and fax paperwork