Crystal Carpenter Email & Phone Number

 Provided work direction, continuous operations improvement and monitored performance as it relates to the timely flow and the quality of data for a highly skilled direct report team.  Designed and executed effective onboarding programs increasing new hire satisfaction. Built strong relationships with employees and managers, fostering a collaborative.

 Provided work direction, continuous operations improvement and monitored performance as it relates to the timely flow and the quality of data for a highly skilled direct report team.  Designed and executed effective onboarding programs increasing new hire satisfaction. Built strong relationships with employees and managers, fostering a collaborative.

Virtual

 Coordinated with the sales team in conducting prescreening requests and offering tailored solutions. Effectively used Agile and Scrum methodology throughout project life cycles. Engaged in the sales process to assist with accurate quoting of contractual scope and hours. Drove cross-functional collaboration with internal stakeholders to identify and.

Virtual

 Managed routine associate situations including crucial conversations and provided timely and regular feedback with improved associate performance resulting in successful associate career growth.  Directed and was responsible for the work efforts and results of a team of associates to ensure project and Client success. Developed team initiatives and.

Kansas City, Missouri, United States

• Consult with clients on comprehensive service line workflows, including current state and future state, and work with client to map out stop-start-continue processes
• Identify, resolve and report solution status, risks, and issues to client and project leadership
• Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation
• Consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and updates, and verify configuration requests
• Maintain client relationships while navigating through conflict and complex relationship situations to achieve business objectives
• Coach and mentor associate consultants

Kansas City, Missouri

• Consult with clients on comprehensive service line workflows, including current state and future state, and work with client to map out stop-start-continue processes
• Identify, resolve and report solution status, risks, and issues to client and project leadership
• Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation
• Consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and updates, and verify configuration requests
• Maintain client relationships while navigating through conflict and complex relationship situations to achieve business objectives
• Coach and mentor associate consultants

• Supervise up to three student employees per shift
• Handle a money drawer of $100 used for fines and change
• Complete opening and closing supervisor tasks
• Assist library users with various questions
• Provide patrons information on how to use library services and databases
• Provide on-campus directions

Bachelor Of Science Business Administration, Business Administration And Management, General

Activities and Societies: Marketing Club Gamma Phi Beta Sorority

Bachelor Of Science - Bs, Business Administration And Management, General