Using NAV to create purchase orders and various reports to check stocks and invoice information, Executed purchases by processing and placing PO to vendors on a global basis according to lead-time calculations, Helped plan and set up dispatch of finished goods as well as setting up the raw materials to create BOMs, Responsible for maintaining proper inventory mix based on levels and forecast, Ensuring calendar compliance to all delivery, provided information on a timely basis, including PO, schedules, etc. by interacting with appropriate departments, Responding promptly to vendors enquiries in person or via telephone, and e-mail – always in a professional & efficient manner, Being able to analyze a situation with the information given by a customer and then suggesting multiple solutions to any problems.

Generate bookkeeping, production, shipping and inventory reportsDistinguished performance maintaining timely and accurate reportingHigh-impact communicator effectively presenting and conveying information through written and verbal contact with customers and team members Operated high-volume switchboard and maintained daily direct and indirect customers/employees including acting as a point of contact when managers call in, providing important information and forwarding appropriately based on needsManage upset managers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long term loyalty with employeesRespond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.