I help drive excellence in strategic and tactical HR for over 600 employees for Burrard Group.

As a member of the senior leadership team, I developed people strategy that positioned the company for excellence and expansion.I specialized in coaching MeeT's 200 employees and managers develop into their best selves by providing learning and development opportunities that fostered growth. As the company's first HR leader, I built an HR team that developed programs in Recruitment, Onboarding, Training, and Performance Management.

- Improved and developed national recruitment systems that improved quality of hires and created recruitment and selection efficiencies. - Collaborated with HR professionals across Canada to assess needs and implement strategies to achieve business goals- Acted as a labour relations consultant for BC operations

Strategy/Leadership• Creating and implementing an overall HR strategy for over 700 home health employees across BC, incorporating initiatives from HR disciplines listed below, in order to align with business needs• Participating as a member of the BC senior leadership team in growing the business, providing HR advice and supporting the team in employee management issuesLabour/Employee Relations• Maintaining positive and constructive relationships with employees and the union• Responding to and solving grievances; managing arbitration, day-to-day CBA interpretation• Leading preparation and execution of collective bargaining and subsequent agreement communication, training and implementationRecruitment/Onboarding• Completing full cycle recruitment for office and management hires including sourcing, job postings, interviews, background checks, offer letters and early stage onboarding• Providing coaching for those conducting recruitment and selection procedures at remote locations to ensure adherence to relevant legislation, documentation procedures and to ensure a constant source pool of candidatesTraining and Development• Ensuring all field staff meet We Care and 3rd party requirements in maintaining licensing and registration• Developing and executing non-clinical training programs; conduct follow-up as necessary to ensure new concepts are implementedPerformance Management• Guiding field managers in executing progressive discipline with unionized field staff; helping managers initiate conversations, complete strict documentation and follow up to ensure legally defensible processes are followed• Providing support to other managers in executing performance coaching and performance reviewsHealth and Safety• Ensuring that all BC offices follow appropriate WorkSafe BC legislation• Monitoring injury trends and implementing prevention measures• Following staff on extended leave to ensure appropriate accommodation• Managing absenteeism programs

As the sole HR generalist for this digital consulting agency, I was responsible for advising the CEO on HR best practices that aligned with and drove company objectives. As one of the first internal HR team members, I had the privilege of implementing HR programs in the following areas.- Recruitment/OnboardingDesign, develop, evaluate, and execute the organization’s recruitment and onboarding policies and procedures. - Training, Development & LearningRecommend, research, develop and implement training initiatives that address development needs for a knowledge industry.-Total CompensationEvaluate the total compensation strategy to ensure it is competitive in the industry and consistent with the company strategy. - Health and SafetyDevelop, implement, and monitor OHS policies and standards to maintain a safe working environment.- Team Member RelationsProvide advice on HR policies and best practices. Develop processes to engage and involve team members in achieving the company objectives. - Organizational EffectivenessFacilitate interventions that support changes consistent with business strategies. Coordinate and develop improvements in structures and work processes. - Project Management/Scrum MasterApply principles of project management, gained through BCIT and Scrum Master training, to HR projects. Additionally, as the Scrum Master for all company projects, I work with an international, cross-disciplinary team to remove impediments and support the team in completing projects.- Professional PracticeAs a member of the BC HRMA and HR Tech Group, I attend monthly workshops, roundtables, training sessions and networking events, then implement new practices learned. To gain a deeper understanding of Smartt’s industry, I’ve completed training in web design and development, digital marketing, and consulting.

High volume, full cycle, recruiting, screening, interviewing and assessing a sufficient amount of candidates to fill open positions with a pre-determined time frame in the light industrial industry.Implemented new recruitment strategies and creating job postings for various positions.Provided performance management feedback to temporary employees. Provided HR consulting services to existing clients with a focus on recruitment, onboarding, performance management, training and development, and health and safety.Built, managed, and developed relationships with a portfolio of clients and prospective clients by using various marketing tools.Conducted health and safety assessments and audits.Created a sales business plans by using appropriate metrics to set goals, evaluate results and ensure budgetary accuracy.Maintained expansive HRIS.

Conducted accurate, timely, thorough pre-employment background checks for clients.Advised internal employees and clients concerning background screening services.Recruited and selected a worldwide team of highly skilled translators and interpreters.Managed the US and International operations team to ensure quality customer service.Built and managed relationships with vendors.Developed innovative client preference settings for clients using US services, which resulted in improved customer service and file turnaround time.Acquired extensive knowledge surrounding Canadian, US and International employment and privacy laws.

Recruited, onboarded, trained, and managed educators while ensuring store stock levels would meet sales targets.