Crystal Pool Email & Phone Number

San Antonio, Texas Area

Responsible for scheduling activities and events. Duties include contacting facilities, negotiating group rates, leading monthly planning meetings and various leadership roles.

Katy, Tx

Assisted with retail operations including weekly shipments and arranging visual displays for this educational, residential and entrepreneurial community serving functionally disabled adults with a wide range of diverse needs.

Houston, Texas Area

Opened first branch office for this highly specialized health care staffing company. Oversaw build out of new office and hired staff. Responsible for putting together large account plan for top 25 companies utilizing contract and direct hire Physical, Occupational and Speech Therapists in Hospital, Outpatient, LTAC, Skilled Nursing Facility (SNF) and Assisted Living settings. Managed and motivated team’s daily production of performance metrics and full cycle recruiting to ensure a high percentage of qualified candidates resulted in new starts and direct hire placements. • Awarded 2009 ‘Branch of the Quarter’ for obtaining 112% of 3rd quarter sales goal and earning 90% or higher in customer satisfaction ratings. • Recepient 2008 ‘Sales Challenge’ award for 107% month over month gross margin growth. • Achieved 100% employee retention in Houston market and consistently met JCHAO credential requirements.• Planned and coordinated 1st Citywide Therapist Appreciation Event exceeding attendance expectations by 134%.• Created successful new branch expansion prototype utilized in opening additional US markets including Dallas and Denver.

Houston, Texas Area

Responsible for branch profitability for this global leader of human resource solutions. Guided and directed client development and new business. Focused on continuous development of local market share through management and supervision of branch units in the performance of sales and service activities for a broad range of companies and positions. Primary kpi’s included: revenue growth / gross margin / talent working / staff retention and career progression. • Grew and developed an award-winning team of 6 Agents while maintaining less than 15% turnover. • Selected 2007-2008 West Region University Relations Team Lead to coordinate new ‘Associate Agent’ Recruiting Program – an outreach to 5 core colleges and universities within a 5 state region. Goal: Hire 50 Associate Agents by May 2008. Result: Hired 54 Associate Agents by December 2007.• Recepient of the 2007 ‘Tour de Randstad Bicycle Award’ for highest growth in Revenue, GM and OP.• Awarded 2006 ‘Triple Crown Award’ for accomplishing significant growth in Revenue, GM and OP.• Awarded 2006 Outstanding Branch of the Year - Houston / Central Texas District.

Responsible for the growth and profitibility of High School Channel for the Entertainment Book. Coordinated seven school districts within the Houston, Texas market. Achievments include: 86% customer re-sign rate-highest in the district. Exceeded collections goal by 107%.

Introduced technology integration solutions to public and private schools for this Long Beach, CA. company. I provided grades K-12 technology friendly, standards based, language arts and core technology curriculum with a focus on turn key implementation programs. Achievements:Increased Futurekid's private school market sales by 20% in the Houston area withing a six month period.