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Crystal Serna Email & Phone Number
Patient Navigator
at
Clinical Health Network For Transformation (CHN)
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Patient Navigator
Location
Hesperia, California, United States
Company size
Who is Crystal Serna? Overview
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Quick answer
Crystal Serna is listed as Patient Navigator at Clinical Health Network For Transformation (CHN), a company with 159 employees, based in Hesperia, California, United States. AeroLeads shows a matched LinkedIn profile for Crystal Serna.
Crystal Serna previously worked as Bilingual Patient Access Representative at Clinical Health Network For Transformation (Chn) and Bilingual Communicable Disease Case & Resource Investigator at Cdc Foundation. Crystal Serna holds Bachelor Of Arts (B.A.), Sociology from University Of California, Riverside.
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Clinical Health Network For Transformation (CHN)
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Profile bio
About Crystal Serna
I truly thrive in an environment of helping others from patients, staff, administration, even pets and plants. I enjoy helping individuals find solutions. I am a Proactive Leader with an emphasis in development, education, and improvement of diverse programs in the Community. Uncompromising critical thinker contributing and adding value to processes and policies for the success of the organization and company. I enjoy learning and growing mentally everyday! I look forward to advancing and professional growth. One of my favorite quotes, “Do the best you can until you know better. Then, when you know better, Do Better.” -Maya Angelou
Current workplace
Crystal Serna's current company
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Clinical Health Network For Transformation (Chn)
7 roles
Crystal Serna work experience
A career timeline built from the work history available for this profile.
Bilingual Patient Access Representative
CurrentDemonstrate proficiency navigating systems, working with complex workflows, managing telephone calls, online requests, and/or faxes and other contact channels.Answer incoming calls professionally and seek to assist the patient however possible.Maintain a positive, welcoming attitude in all patient interactions.Offer prompt assistance to patients for a.
Aug 2023 - Present
Bilingual Communicable Disease Case & Resource Investigator
Successfully conducted interviews and collected data for entry from COVID-19 cases and contacts, educating community members on isolation and quarantine guidelines provided by the CDC and Local Health Jurisdictions.Retrieved records from the database system and conducted interviews in a clear, concise, timely manner.Conduct telephonic interviews in a.
Nov 2021 - Apr 2023
Bilingual Community Care Resource Specialist I
Trained and supervised up to 10 Contact Tracers in interviewing COVID-19 patients and providing referrals for community resources and essential support services for the Tracing Health Project.Assisted with providing access to resources and local affiliate navigators.Monitored multiple mediums of communication for cases and contacts by conducting calls.
Oct 2020 - Nov 2021
Bilingual School Receptionist/Office-Clerical Assistant
Managed work orders for staff and prepared daily bulletin boards, memorandums, applications, and petitions.Provided administrative support to the principal’s secretary.
Oct 2017 - Sep 2018
Community Development Customer Service Volunteer/Intern
Organized, maintained, prepared, assembled, distributed files, documents, and city/property/building permits.Provided administrative support to the administrator and supervisor of the Community Development Department.
Sep 2017 - Nov 2017
Bilingual Administrative Office Student Assistant
Directed event planning, coordination of projects, and organized administrative tasks for staff.Ensured the execution of daily routines and performed complex data entry and calendar scheduling.Problem-solved and troubleshooted any issues and provided general clerical support.Organized and maintained office files, including hard and soft files.Served as a.
Sep 2015 - Sep 2017
3 education records
Crystal Serna education
Bachelor Of Arts (B.A.), Sociology
Associate'S Degree
Associate'S Degree
FAQ
Frequently asked questions about Crystal Serna
Quick answers generated from the profile data available on this page.
What company does Crystal Serna work for?
Crystal Serna works for Clinical Health Network For Transformation (CHN).
What is Crystal Serna's role at Clinical Health Network For Transformation (CHN)?
Crystal Serna is listed as Patient Navigator at Clinical Health Network For Transformation (CHN).
Where is Crystal Serna based?
Crystal Serna is based in Hesperia, California, United States while working with Clinical Health Network For Transformation (CHN).
What companies has Crystal Serna worked for?
Crystal Serna has worked for Clinical Health Network For Transformation (Chn), Cdc Foundation, Public Health Institute, Hesperia Unified School District, and City Of Hesperia.
How can I contact Crystal Serna?
You can use AeroLeads to view verified contact signals for Crystal Serna at Clinical Health Network For Transformation (CHN), including work email, phone, and LinkedIn data when available.
What schools did Crystal Serna attend?
Crystal Serna holds Bachelor Of Arts (B.A.), Sociology from University Of California, Riverside.
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