Crystal Shank Email and Phone Number

New hire activation and maintenance of demographic data in HRIS system Coordinating orientation dates with hiring managers and sending rostersResponsible for processing badges for team members, as neededProcess I-9’s and complete E-Verify process in accordance with the federal government Assist as needed with facilitation and coordination of audits and reviewsIdentify process improvements and review with leader for resolution

Respond to individual benefits enrollment calls, questions, or inquiries by following standard scripts and procedures Assist in the day-to-day administration of various team member benefit programs Maintain performance and quality standards based on call center metrics including turnaround timesInitiate benefits record keeping and retrieval methods in compliance with government regulations