Crystal Simon Email & Phone Number

Charlotte, North Carolina

Experienced Sr. Information Technology Manager skilled in strategic planning, relationship building and resource development.

• Provide department-wide direction and administrative management for information technology, budget/finance, grants, performance management, quality, and training programs.• Manage department-wide operational and process improvement projects.• Work with IT to evaluate software capabilities for meeting business and user needs.• Serve as primary business contact for IT.• Develop and optimize internal business processes and service delivery processes.• Maintain key relationships with inter/intradepartmental services.• Manage department-wide budget and financial process monitoring.• Lead department strategic business plan, translating goals into executable plans.• Identify resource needs and opportunities to solve.• Perform routine financial analysis of projects and key strategic initiatives.

• Provided project management and business process consultation to local government and non-profit organizations• Served as business transformation lead transitioning health service business line from vendor contract delivery to direct delivery. Work included development of facility management strategy; development and build out of technology infrastructure; development of operational budget; implementation of vendor contract strategy.• Responsible for implementation, integration, adoption, and ongoing evolution of applications supporting business operations. • Performance management

Charlotte, North Carolina Area

Progressive professional responsibility starting as entry level staff engineer, promoted to operations manager and ultimately attaining role of senior manager in charge of start up of new division responsible for internal operations, planning and technology consulting services.