Crystal Simpson Email & Phone Number

Bentonville, Ar, Us

Bentonville, Ar

Bentonville, Arkansas, United States

-Change Leadership: Encouraging and helping others to improve current ways of working, promoting new and innovative ideas, and recognizing/rewarding good ideas.- People Development: Building and leading a team to execute on business area or category objectives; Coaching team members and providing feedback to enhance skills, knowledge, and work performance; having performance and career development conversations; Maintaining team motivation and engagement.- Experience for Products within a Highly Complex Business: Including discoverability, buyability, product presentation, content, and enhancements.- Market Positioning and Analytics: Managing analysis for a complex business, including themes and competitive landscape, to inform Merchandising and Digital Merchandising strategy and activations.- Category Financials: Supporting the Merchandising and Digital Merchandising teams in analyzing and providing insight using digital analytics to draw connections between online member engagement and financial outcomes. Leverage data and insights to optimize behaviors, tactics, and outcomes.- Digital Merchandising and Event Preparedness: Spearheaded digital merchandising initiatives and event preparedness for various product categories. Coordinated efforts to ensure event items were properly displayed, priced accurately, and available for purchase, enhancing the overall member shopping experience.

Rogers, Arkansas, United States

- Fundraising: Planned and executed all fundraisers including Sanctity of Human Life, Baby Bottle Campaign, & Banquet.- Donor Management: Managed donor database on Ekyros and developed relationships with local donors, churches, & potential supporters.- Event Management: Managed miscellaneous small events such as expos, receptions, and church events.- Grant Applications: Researched and wrote grant applications.

Bentonville, Arkansas, United States

- Lead Samsclub.com Drop Ship Vendor (DSV) Operations team, responsible for onboarding new supplier partners, daily operations related to order fulfillment & performance accountability- Provide training to Merchant Organization & Supplier network related to supplier operational best practices, event preparedness & Supplier Hub platform- Work cross functionally with product, engineering & others to design & release Sam’s Supplier Hub; new operational platform for DSV suppliers with performance metrics, inventory & fulfillment processing, leadtime management- Coordinate event preparedness & execution of DSV network; ensuring suppliers have all event items instockto sales plan, leadtimes are accurate to meet member expectations, carrier trailers are in place to supportincreased volume & orders are shipped on time & in fullOversee process improvements for DSV Support team to better support suppliers in PO transmissions, orders updates & overall performance

Bentonville, Arkansas, United States

- Led Samsclub.com Merchandise Support with responsibilities over owned inbound merchandise, inventory & returns claim- Managed Event & Promotion communication between merchant & supply chain organizations; escalating inbound receipts, monitoring inventory not available to sell; resolving oversell opportunities then reporting fulfillment status to Sr Leadership- Partnered with Planning & Replenishment teams to resolve capacity & aged / trapped inventory issues, providing recommended actions then ensuring fulfillment teams completed removal of inventory- Oversaw inbound & inventory processes / procedures ensuing timely resolutions are provided with problem freight, preventing delay in sale of inventory- Aligned Merchants with fulfillment centers in inventory disposition; authorize, analyze & collaborate on stock-to-stock transfers, returns to vendors & liquidations- Coordinated inventory ramp of new fulfillment centers with replenishment & fulfillment centers- Created Alteryx workflows for in-stock, mirroring, multiple event recaps & returns daily workload reducing potential errors & preparation time for associates- Supported RLOG integration initiative as subject matter expert of inventory flows between multiple systems allowing for quicker processing times & increase vendor claims

Bentonville, Arkansas, United States

- Partnered with Member Service Center to provide up-to-date training, member escalations resolutions & improve member experience- Established a Returns Early Refund process allowing member to receive refund once in carrier’s possession by leveraging Member Service Center- Collaborated with key business partners to improve dotcom returns process for return center associates, club associates & call center agents

Bentonville, Arkansas

- Ensures distribution centers maintain inventory integrity, visibility & storage efficiency - Manages distribution center space utilization & merchandise flow by analyzing & communicating receiving, shipping & flow to Operations & Merchandising Teams- Develops & maintains inventory utilization reports, providing direction when necessary- Provides feedback to Merchants with options to resolve capacity issues & aged / trapped inventory- Direct Merchants & distribution centers in inventory disposition; authorize, analyze & collaborate on stock-to-stock transfers- Performs line level SKU analysis to identify inventory which is not active on the website & partner with Merchants to resolve any opportunities- Partners with item setup teams to identify & resolve item setup issues before merchandise arrives - Collaborates with company-wide partners to solve logistical opportunities when transferring merchandise between multiple networks

Bentonville, Ar

-Provided e-commerce network support by gathering and distributing network performance-Resolved customer order issues; determine, prevent and resolve the cause of inaccuracy-Directed resolution of inbound merchandise; develop and implement solutions to resolve issues-Worked with replenishment, suppliers, and distribution centers to comply with company guidelines-Developed processes, practices and action plans to prevent potential problems for inbound freight and Site to Store merchandise -Collaborated with team members to ensure opportunities are taken to serve the best interest of the customer

Gulfport, Ms

-Managed supply database ensuring inventory validity by controlling inventory imbalances, monitoring warehouse levels and resolving in stock issues-Created inventory report, and executed inventory of warehouse: updating database once discrepancies were resolved-Processed customer request through supply system, monitoring ship status to ensure mission requirement are met-Monitored, researched, and recovered lost or delayed property.-Provide materiel management expertise to combat support officers for the proper accounting and control of specified classes of supply

Keesler Afb, Biloxi, Ms

-Member of the Keesler AFB Stock Control Team-Prepared, analyzed and validated daily/weekly/monthly/yearly reports for inventory management. -Functioned as primary interface between various suppliers and customers-Reviewed daily system updates and accuracy for purchase order adjustments, manual purchase order entries, arrival date accuracy and general overall purchase order maintenance-Monitored, adjusted and established min/max inventory levels to support mission requirements.-Monitored, researched, and recovered lost or delayed property-Provided individual/group training classes for various support activities within the supply branch-Managed Keesler AFB Bench Stock system by reviewing inventory usage, recommending and making changes to accounts, and conducted annul reviews of consumption and requirements-Researched, prepared and presented information for monthly management meetings-Developed and maintained data to reflect inventory performance in operational/economical terms, material shortages/variances and supplier performance-Established and maintained Supply Discrepancy Reports program by reporting shortages, overages or damaged receipt of material

Shaw Afb, Sumter, Sc

-Preformed inventories and coordinated with different maintenance activities to ensure timely correction of discrepancies-Managed material systems involved in project supply needs and inventory control-Prepared, analyzed and validated reports for inventory management of customer’s current/future needs-Prepared and presented detailed information to management on statuses of orders and recommended actions for quicker turnaround-Managed 154 Shaw AFB bench stock accounts by reviewing inventory usage, recommending and making changes to accounts, and conduction annual reviews of consumption and requirements-Provided monthly training to all wing personnel: Supply Customer Orientation, Bench Stock, and Standard Asset Tracking System-Provided monthly supply training to base personnel

Master Of Business Administration (Mba), Master'S Of Business Administration

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General

Associate Of Arts And Sciences (Aas), Military Information Systems Technology