Crystal Speller Email and Phone Number

Develops lesson plans and instructional materials; Translates lesson plans into learning experiences; Instructs pupils in citizenship and basic subject matter specified in State law and administrative regulations and procedures of the school district; Teaches reading, language arts, social studies, mathematics, science, art, health, physical education, music and other subjects based on approved course of study; Establishes and maintains standards of behavior; Evaluates students' academic and social growth, keeps appropriate records, prepares progress reports; Communicates with parents through conferences and other means; Identifies student needs, assists with assessment of needs; Maintains professional competence through in-service education and self-selected professional growth activities; Selects and requisitions books and instructional materials; Administers group standardized tests in accordance with established procedures; Participates in curriculum development programs, faculty committees and student activity sponsorship as required; Performs related tasks as required.

I teach 3rd grade subjects ( Math, Science, Social Studies, and Reading).

Provided instruction, encourages student progress, and manages the learning environmentFollowed professional practices consistent with school and system policies in working with students, students' records, parents and colleaguesMaintained student confidentialityInteracts in a professional manner with school personnel and parentsMaintained accurate, complete, and appropriate records and filesEnforced regulations concerning student conduct and disciplineProvided excellent time management and punctuality

I was an administrative assistant.

Provided clerical support to the Public Communications Director and staff such as filing, faxing, answering the departmental phone, greeting the public, and handling incoming and outgoing mail Prepared all written correspondence, invoice and administrative reports for the office coordinatorOrdered supplies for the office and pays the monthly billsImplemented Electronic Mail system for the Communications Coordinators, resulting in faster communication and quicker response to Updated the calendar of events on the City of Chesapeake websiteProvided excellent customer service to the City of Chesapeake residents and employees, over the phone and in personUsed Access Database to update all of the important Public Official information for the Director of the Public Communications Department

Answered incoming calls and placed outbound calls regarding escalated customer proactive customer retention marketing initiativesFocused on churn reduction, and improving customer satisfaction Motivated the team to ensure churn reductionProvided advanced support for customer issues, ensuring timely problem resolutions during a callProvided clerical duties including, data entry, faxing, copying, answering an estimated amount of 60 calls a day, while motivating co workers to establish goalsUsed Lotus Notes to communicate with employees and customers

I handled all inquiries regarding Sprint products. I sold products. I provided excellent customer service.