Crystal Strouse Email and Phone Number

• To ensure real estate lending compliance with Investor and regulatory requirements, and to ensure loan quality from origination through post-closing, and confirming checks and balances for all processes reviewed. • Adhere to real estate lending regulations with primary emphasis on TRID (RESPA and TILA), ECOA, and HMDA.• Communicate effectively to Senior Management and make recommendations based on findings from review of data integrity for pre-funding and post-closing file reviews.• Complete vendor management and due diligence for new and existing vendors.

• A top producer for residential loans funded. Partnered with Realtors, Title Companies, Appraisers, and Underwriters to ensure closing deadlines were met along with member satisfaction. • Back-Up Admin for LOS system as well as assisting other departments with creating reports to track their progress, incoming business, and efficiencies.

• Processed residential loans for the Mid-Atlantic and specialized in high net worth clients that had a valued relationship with Citibank as well as complex loans.

• Responsible for training, coaching, interviewing, hiring, writing performance reviews, cross-training, mentoring, and managing talent for my team of 30 employees.