Crystal Terrell (Serra) Email and Phone Number
Crystal Terrell (Serra) work email
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Crystal Terrell (Serra) personal email
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Passionate business/operational support professional with experience working in a professional service organization. A dynamic, self-starter that provides value through a deep understanding of customer, vendor and internal company processes and procedures to ensure a smooth and professional experience throughout the engagement delivery process. Always looking for ways to increase efficiency with the delivery process and provide an exceptional customer experience.What's your passion - what drives you to do the things you do? Everyday I wake up with a passion to help other tackle their challenges so we can grow stronger together! The things you are passionate about are not random - they are your calling.
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Supervising Associate - Risk ManagementEy May 2024 - PresentDetroit, Michigan, United States -
Senior Project Support Analyst | AssuranceEy Mar 2015 - May 2024 -
Managing PartnerStandardbred Racing Sep 2010 - PresentMacomb, MiStandardbred Harness racing partnership. Currently our partnership has 2 horses:Bold Decision - MI-sired pacing gelding, Reiwatch - MI-sired pacing filly but always looking for new horses and ventures.We currently race at Ontario's premier racing facilities Woodbine Racetrack & Mohawk Raceway in Toronto, Ontario, as well as Scioto Downs in Columbus, Ohio, Hoosier Park in Anderson, IN and Northville Downs in Northville,MI.We are always looking to introduce people to this great industry! See you at the races!
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Mountain Region Operational Support Coordinator/Assistant ControllerSequris Group Sep 2014 - Mar 2015Royal Oak, MiKey role for supporting a growing remote region in the Mountain West and acting liaison between regional and corporate headquarters•Manage and coordinate project engagements remotely, serving as the liaison between the client, contractors, product vendors and internal Sequris resources•Responsible for effective communication of project timelines, deliverables and action items to project team•Engages with Great Lakes Regional Coordinator and Professional Service manager to ensure project are staffed with appropriate resources•Audit project expenses including time and mileage to ensure all associated expenses are accounted before final billing to client•Work with contractors to ensure timely invoices are received for work completed•Proactively communicate with Account managers on upcoming service renewal and upsell opportunities•Remotely support Mountain West region covering the Arizona and Colorado territories with proposal creation, presales engagements, order processing, final billing and project management. •Point of contact for clients to discuss existing maintenance contracts and proactively sending out renewal notices •Full cycle accounts payable, accounts receivable, collections, marketing co-op •Lead and manage training of new staff on company processes and procedures -
Client Service Delivery & Operations Manager - Great Lakes RegionSequris Group Jan 2013 - Sep 2014Royal Oak, MiA key role in the organization responsible for building and managing the administrative support team for the sales and professional services departments. Liaison between Regional Office and Corporate headquarters. The administrative support team consists of project coordinators and business support specialist.•Lead, manage and developed the administrative operations team, consisting of a Project Coordinator and Sales Support specialists – 2 direct reports•Liaison between Regional office and corporate headquarters for revenue recognition and auditing of services booked•Quoting and procurement of new product and SEQ|OPS services for 5 Great Lakes Regional Account Managers•Support new Mountain West Regional Account Managers currently in Arizona and Colorado•Work directly with Controller on end of month billing, gross margin calculations, reconciliation of accounts for end of month, end of quarter and end of year•Develop and tracked metrics for product cycle time, ProService capacity and renewal quoting cycle•Continual process improvement for project coordination, SEQ|OPS service delivery and sales deal flow•Developed procedure for using new project management tool & process for revenue recognition between professional service department and accounting -
Accounting Specialist/Assistant Controller/Project CoordinatorSequris Group Feb 2008 - Dec 2013Responsible for all aspects of accounts payable and receivable functions as well as assisting the Controller with end of the month accounts reconcilitations, gross margin calculations adn closing journal entries. Maintenace of W-9 information for existing and new vedors and end of year 1099 issuance. -
Project CoordinatorSequris Group May 2008 - Apr 2009•Liaison between Professional Service staff and Sales staff•Coordination/management of all project meetings with client, sales and engineering staffs oAverage of 20 active projects a month, 30-90 days project durations•Coordination of SEQ|OPS advisory service for clients with engineering staff oAverage of 25 advisory engagements per month•Scheduled engineering desk shifts, monitor time entries to ensure all billable hours were logged for monthly recognition•Scheduled presales calls and followed up on scope of work creation and status with sales staff•Assisted with quoting correct hardware for implementation solutions•Contributed to process improvement of project management practices•Audited project completion and worked with accounting department for revenue recognition for end of month close -
Administrative AssistantIntelligent Connections Llc Jan 2008 - Feb 2008Worked directly with executive management team on specialty projects, including updating CRM tool, cold calling to prospects, and company event planning. Shortly after accepting this position I was offered to work in the accounting department.
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Purchasing InternIntelligent Connections Llc Aug 2007 - Dec 2007-Responsible for procurement of network security products and post sales support - Processed Purchase Order and sent confirmation to end users- Assisted clients with post sales issues such as registering support on licensing and hardware.- Obtained RMA information- Work with inside sales representative to ensure quotes and sales orders were accurate before sending PO to vendors- Worked with vendors to verify pricing
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Debt CounselorFirst National Acceptance Company May 2006 - Jul 2007- Designed and implemented payment plans based on individual client need to bring at risk mortgage accounts, primarily sub-prime current- Consistenly exceeded 45 monthly phone payments-Assisted manager with skip tracing
Crystal Terrell (Serra) Skills
Crystal Terrell (Serra) Education Details
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Finance -
Animal Science
Frequently Asked Questions about Crystal Terrell (Serra)
What company does Crystal Terrell (Serra) work for?
Crystal Terrell (Serra) works for Ey
What is Crystal Terrell (Serra)'s role at the current company?
Crystal Terrell (Serra)'s current role is Supervising Associate | Risk Management.
What is Crystal Terrell (Serra)'s email address?
Crystal Terrell (Serra)'s email address is cs****@****ail.com
What schools did Crystal Terrell (Serra) attend?
Crystal Terrell (Serra) attended Michigan State University, Michigan State University.
What are some of Crystal Terrell (Serra)'s interests?
Crystal Terrell (Serra) has interest in Horses, Exercise, Sweepstakes, Home Improvement, Reading, Gourmet Cooking, Sports, Food, Home Decoration, Health.
What skills is Crystal Terrell (Serra) known for?
Crystal Terrell (Serra) has skills like Customer Service, Sales And Use Tax, Project Coordination, Purchasing, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Office, Powerpoint, Project Management, Outlook, Microsoft Word.
Who are Crystal Terrell (Serra)'s colleagues?
Crystal Terrell (Serra)'s colleagues are Amit Girdhar, Jan-Jaap Gobius Du Sart, Hamad Alshamsi, Roly Julka, Amit Goyal, Paula Muriel-Carrioni, Manoj Kumar.
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