Crystal Tsang

Crystal Tsang Email and Phone Number

Six Sigma Certified Account Manager specializing in increase revenue through driving client success and ROI optimization @ First Advantage
Crystal Tsang's Location
New York City Metropolitan Area, United States, United States
Crystal Tsang's Contact Details

Crystal Tsang personal email

n/a
About Crystal Tsang

Experienced Account Manager with a demonstrated history of ROI optimization and client retention. Skilled in Account Management, Lean Six Sigma, KPI Analysis, and Troubleshooting. Strong support professional graduated from Pennsylvania State University.

Crystal Tsang's Current Company Details
First Advantage

First Advantage

View
Six Sigma Certified Account Manager specializing in increase revenue through driving client success and ROI optimization
Crystal Tsang Work Experience Details
  • First Advantage
    Client Success Partner
    First Advantage Nov 2024 - Present
    Atlanta, Ga, Us
    View
  • Sterling
    Client Success Partner
    Sterling Nov 2019 - Oct 2024
    Independence, Ohio, Us
    View
  • Winholt Equipment Group
    Customer Care Coordinator
    Winholt Equipment Group Mar 2019 - Nov 2019
    Woodbury, New York, Us
    • Reduced penalties incurred due to late shipments to Walmart by 50% within two months• Applied Lean Six Sigma methodology to increase visibility of all shipments related to the Walmart account for Senior Management and the client
    View
  • Highway Toll Administration, Llc
    Account Manager
    Highway Toll Administration, Llc Sep 2013 - Jun 2018
    • Increased fleet size covered by HTA’s services by 86% and expanded coverage area to Canada within five years, leading to a 133% increase of weekly revenue generated • Applied Lean Six Sigma methodology to seek new improvements to increase revenue for HTA and accounts• Worked closely alongside Senior Management and other departments to measure efficiency and ensure contractual obligations were fulfilled• Documented all communications and information related to 12 accounts in Salesforce• Coordinated with teams in local satellite and offshore offices
  • Highway Toll Administration, Llc
    Business Analyst
    Highway Toll Administration, Llc Apr 2012 - Sep 2013
    • Gathered and documented business requirements from internal and external stakeholders; reviewed requirements and handed off projects to IT Department• Mitigated risks and unnecessary delays to projects, therefore reducing loss in revenue and resources• Tested all released changes to ensure all requirements are met
  • Highway Toll Administration, Llc
    Operations Coordinator
    Highway Toll Administration, Llc Jun 2010 - Apr 2012
    • Negotiated settlements for old debts accumulated• Reached terms for payment with toll authorities on citation process procedures• Increased efficiency of a team of 12 Operation Assistants by 125% by streamlining citation process procedures and eliminating duplicate processes• Performed extensive research on new U.S. and International toll authorities, and presented findings to Senior Management
  • Highway Toll Administration, Llc
    Operations Assistant
    Highway Toll Administration, Llc Nov 2008 - Jun 2010
    • Processed and resolved all toll citations received from rental agencies• Established key relationships with toll authorities nationwide• Coordinated meetings and travel plans, and documented and submitted expenses for Vice President• Reviewed and replied to all inquiries and appeals submitted by rental customers for toll violations

Crystal Tsang Skills

Troubleshooting Microsoft Office Team Leadership Data Analysis Team Building Account Management Business Development Access Problem Solving Business Process Improvement Epicor Lean Six Sigma Business Process Re Engineering Negotiation Collaborative Problem Solving Cross Functional Team Leadership Roi Optimization Collaborative Leadership

Crystal Tsang Education Details

  • Capital College, Pennsylvania State University
    Capital College, Pennsylvania State University
    Criminal Justice
  • Queens College
    Queens College

Frequently Asked Questions about Crystal Tsang

What company does Crystal Tsang work for?

Crystal Tsang works for First Advantage

What is Crystal Tsang's role at the current company?

Crystal Tsang's current role is Six Sigma Certified Account Manager specializing in increase revenue through driving client success and ROI optimization.

What is Crystal Tsang's email address?

Crystal Tsang's email address is cr****@****llc.com

What schools did Crystal Tsang attend?

Crystal Tsang attended Capital College, Pennsylvania State University, Queens College.

What skills is Crystal Tsang known for?

Crystal Tsang has skills like Troubleshooting, Microsoft Office, Team Leadership, Data Analysis, Team Building, Account Management, Business Development, Access, Problem Solving, Business Process Improvement, Epicor, Lean Six Sigma.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.