Crystal Utley Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Bespoke is the first of its kind to merge capital with a consultative business plan. The objectives of this merger are to increase number of settled cases, fairer outcomes, more efficient case work-up resulting in lower case costs, and increased access to courts for injured parties.

New York, New York, Us

Business manager responsible for the leadership of sales, operational, client service and advisory activities, as well as indirect infrastructure support (e.g., technology, financial accounting, etc.) of the Mass Tort solutions subsidiary business segment of the Epiq business.

New York, New York, Us

Post acquisition leader responsible for the leadership of the operational business activities, as well as indirect sales and infrastructure support (e.g., technology, financial accounting, etc.) of the Mass Tort solutions subsidiary business segment of the Epiq business. Includes but not limited to P&L ownership, leadership & culture, product roadmaps, and relationship management.

Cincinnati, Oh, Us

Garretson Resolution Group (GRG) is a high-growth provider of technology-enabled outsourced services associated with operational and regulatory frameworks regarding healthcare lien resolution and complex settlement administration.In this role, I led the strategic plan and program management of signature programs encompassing execution, client management, and P&L ownership; collaborate with stakeholders delivery set up and ongoing KPI management; supervise 7 direct reports with the management of up to 40 team members involving training. Serve as the Program Lead for the Case Development product with the emphasis on driving client expectations, commercial hand-off and implementation, scalability, product innovation, and establishing standards for product and technology solutions. Align the staff and resources for optimal functioning effectiveness.

Cincinnati, Oh, Us

Medical Review Director, 2014 – 2017Medical Review Supervisor, 2011 – 2014I managed clinical content reviews and operations for the medical record and claims audit business units; supervised 3 direct reports with the management of up to 60 team members. Served as a subject matter expert (SME) and resource for healthcare resolution, single event, and mass tort business lines, and as a medical physician panel liaison. Provided key assistance with the design of IT specs and platform systems, and allocation models for each settlement program; developed future cost care models. Built key relationships and drove business development; administered P&L management.Recognized with the President’s Award for performance excellence.

Cincinnati, Oh, Us

I led a team of nurses on major settlement programs; delivered medical record review support for various settlement programs; provided key assistance with establishing medical review quality standards and developing IT specifications and platform systems. Served as an SME and medical review leadership for the WTC First Responder settlement; managed billing and coding processes for Medicare, Medicaid, and private insurance for lien resolution reimbursement.

Winston-Salem, Nc, Us

Womble Carlyle is a full-service, business law firm and serves a wide range of clients in industries that include Financial Services and FinTech, Commercial Real Estate, IT, Healthcare, Biotechnology and Life Sciences, and Manufacturing.As a Nurse Consultant, I supplied medical chronology and early case assessments involving smoking and health cases; reviewed claims for case relevance and alternate diagnosis; consulted with attorneys on class action product liability cases. Researched diagnoses and analyzed information; provided case assessments for use during trial and deposition; evaluated costs and damages of the claims.

Fort Worth, Tx, Us

Cook Children’s Health Care System improves the health of children through prevention and treatment of illness, disease, and injury.I conducted child abuse clinical exams involving acute and chronic patients; gathered and evaluated information from the patients and families. Planned comprehensive interventions including forensic evidence collection and treatment; collaborated with the legal counsel and provided expert testimony; liaison to law enforcement and Child Protective Services. I also administered educational sessions with the staff members and surrounding communities on child abuse.

Durham, North Carolina, Us

Chapel Hill, North Carolina, Us

Clinical Registered Nurse, 2001 - 2005Nurse Practitioner, Pediatric Nephrology, 2005 - 2005

Master Of Science - Ms, Nursing

Bachelor Of Science - Bs, Nursing