• Interface with internal IT and business clients to understand their needs and manage the procurement process, and with external suppliers to maintain leverage with the supplier and meeting the client needs• Negotiate commercial contract terms and conditions including pricing for software, hardware and services, and coordinate with Legal and Tax to negotiate their respective terms with the goal of getting contract terms favorable to the client and company• Design and issue Requests for Information (RFI) and Requests for Proposal (RFP)• Manage data accuracy and all team reporting in Ariba, the contract management system• Participate in making recommendations to management to improve the fair treatment of personnel based on the employee engagement survey results

Team lead responsible for managing/deploying all enterprise software to 15,000+ PCs and for validating requirements, packaging and deploying all workstation packages in our environment.• Continue all duties named in the Senior IT Analyst, Team Lead position below• Assumed additional lead duties of the Packaging team of 10+ offshore and onshore packagers and 5 Deployment team resources• Re-architect, optimize and document software deployment lifecycle processes to eliminate hand-offs and improve customer experience for all software• Conduct weekly and quarterly audits of software control documents and master software records• Oversee all software deployments via System Center Configuration Manager 2007 / 2012• Lead effort to implement the Microsoft App-V technology, develop the introduction and troubleshooting documentation, and all surrounding processes and templates to support the use of virtual packages.• Daily execute the following Deployment team duties alongside my team: - Execute all work based on BMC Remedy Change Management requests for software deployments to production and decommissions from the environment. Environments include: workstation, server and Citrix - Analyze submitted change requests and raise flags as needed to ensure a reliable deployment and customer experience - Execute all technical and deployment work in SCCM 2007 / 2012 to deploy workstation packages to IT/Client Testing and to production including what software gets pushed to the 80+ distribution points - Notify recipients of upcoming installations - Manage software control documents in Documentum for production software - Motivated and guided team by example and via dialogs and goal-setting - Enter software data in BMC Remedy Asset Management as the company’s master source of software portfolio information (currently 2600 titles in production) - Manage all entries in our software request portal (SCCM Expert) to define what software is available for client request

Manage all work assignments and KPI reporting for team, interface with management along with the following items.Software Asset Management super user in BMC Remedy.This position includes all of the packaging lead responsibilities listed in the last position entry along with:• Provide the packaging lead services noted in the last position entry to all Infrastructure Operations (IO) groups even though the respective IO group will support the software after it is packaged and deployed to production• Quarterly planning and scheduling of software packaging• Arrange and track Core / Mandatory software scheduling and distribution• Manage communication needs for enterprise deployments• Team is 4th level support for about 900 business and IT software titles• Project - Execution Manager for International and Europe Integration Projects responsible for preparing all software (over 380 titles) for integration of 34 sites into our domain.• Projects - Software lead for Hoofdorp Relocation Project (Basell headquarters), SME for software assets on BMC Remedy Implementation Project, Deployment coordinator for Office 2010 rollout, Software deployment consultant on Windows 7 Project

In December 2007, Lyondell Chemicals and Basell merged to form LyondellBasell Industries.In this position I was a packaging lead with the following responsibilities:• Interface with other IT and business groups to determine software scheduling needs and gather requirements• Ensure execution of necessary purchasing and software license tracking• Provide information necessary to facilitate software packaging• Schedule software testing with IT and Client end-users• Oversee software rollout via SMS/SCCM from testing to productionFacilitate problem resolution• Provide 4th level support for about 500 business and IT software titles

The first year of this position was additional duties I took on in addition to my work as an IT Security Technologist II in the Application Security & Risk group while a co-worker was on maternity leave. In July 2005, I was officially named the lead.In this position, in addition to the Security Technologist duties noted below I was responsible for resource planning/staffing levels, KPIs, point of escalation for issues, guide/direct on technical and process topics, manage/prioritize team member activities for optimal effectiveness, interface with other groups for process improvement, mentor team members and effectively communicate technical information to non-technical managers.

•Responsible for Windows NT/2000/2003 baseline server hardening and application/system specific hardening.•Work with IT support groups to design, implement and document security architectures for manufacturing applications into each phase of the system lifecycle, including: risk assessments, requirements analysis, system design, configuration, deployment, maintenance, monitoring, audit/regulatory compliance ensuring adherence to company policy in order to provide data confidentiality and integrity. •Ensure Operational Excellence by providing the Global Provisioning group the tools and documentation necessary for level 1 and 2 support of manufacturing applications.•Provide third level application security support including daily support of IT and business staff in evaluation, development and staging environments.•24x7 global support of production manufacturing systems availability and DMZ server access in all environments.•Consulted on system-level security architecture and design related policies, standards, guidelines and work instructions including Sarbanes Oxley and Risk Assessment and project focused initiatives.

I worked at the Greenway Plaza office.