Promoted to Senior Business Analyst based on stellar reputation to manage and serve as UAT coordinator and deep awareness of the business processes and applications that support the company’s Real Estate Auctions online auction platform, iOS, and Android mobile apps. Member of the product team under the Agile software development lifecycle. Leveraged experience to identify and improve business operations through new release initiatives, achieving parity with competitors, enhancing end user experience and value, and reducing costs due to customer fraud through added security measures. Critical resource in problem solving and communicating between subject matter experts and technologists.Notable Achievements:* Delivered a highly visible user story to production within 6 months in the role, refreshing the property details page, including adding the Xome Valuation Method (XVM) to increase investor confidence, Key Features to improve how we market properties, and the View Similar Properties widget to increase user engagement. Implemented an Estimated Cost Breakdown of transactions leading to greater transparency of fees, fostering trust with buyers and an improved overall satisfaction rate.

Overview: Served as UAT coordinator and member of the product team to ensure quality and intended functionality for new release initiatives for the company’s Real Estate Auctions online auction platform, iOS, and Android mobile apps, internal auctioneer dashboard application, and back-end property workflow management application. Crucial in communicating feedback and proposing enhancements from business users to development. Highlights of projects include; Foreclosure Trustee Live Bidder Check-In and Auction, Email and Mobile Phone Verification System, and enabling sellers to accept bids through a partner dashboard.Notable Achievements:▪ Drove a $2 million increase in revenue through the implementation of real-time foreclosure trustee updates and enhanced mobile functionality.▪ Forged partnerships to execute changes to UX design changes, helping to increase customer flow and website traffic for the new buyer dashboard and improvements to the Express Checkout Form.▪ Laid the solid groundwork to reduce risk by $5 million and increase revenue opportunity by $1.8 million through the management of bidders to verify user emails and mobile phone.▪ Accelerated growth to outperform industry leaders, adding new third-party sellers to the company’s client list.

Overview: Climbed through the ranks buoyed by standout performances to serve as the lead quality assurance analyst in a disbursed Agile team. Tasked with on-time delivery of user stories to increase value and reduce defects in the company’s OneSource software line of products. Led project sizing, release and sprint planning, test estimation, daily scrum, stakeholder, and retrospective. Managed capacity planning and test scheduling for engagement center, DataFlow manager, research and development, and audit manager sprint, regression, and service pack testing.Notable Achievement:▪ Implemented process improvements capitalizing on TFS states, resulting in significantly increased workflow efficiency.

Overview: Handpicked to provide oversight for two direct offshore reports in the execution of large scale testing projects, including the implementation of the client manager application for large accounting firms. Completed seamless SSO, regional, and role level permissions testing and delivered operational leadership for the quality assurance team. Managed reporting on QA results using HP Quality Center. Led training of offshore employees on use of OneSource product suite, TFS, and HP. Facilitated meetings with test team, product support, and stakeholders.Notable Achievements:▪ Spearheaded the first cross-application testing to successfully integrate OneSource general ledger and OneSource income tax with OneSource dataflow, significantly reducing data collection and entry time for client’s tax departments.▪ Developed training material for OneSource dataflow for quick ramp-up of contractors and offshore QA employees, leading to decreased development downtime and increased ability to meet customer demands for new features.⎯ Company consistently maintained competitive advantage in the market.▪ Central in the execution of key initiative to test and deliver OneSource engagement center and work center, adding permissions, the ability to create and assign data providers, and implementing UX suggestions▪ helping to fulfill client (EY) driven initiatives▪ Earned recognition from senior management for role in adopting new technologies, championing the adoption of Microsoft Test Manager, resulting in faster definition of testing effort and progress communication within teams.▪ Slashed test writing case time by 50% through the utilization of Microsoft shared steps feature, freeing up time for the team to focus on iterations reviewing upcoming user stories.

Overview: Selected as a founding member of the company’s Quality Assurance team to build a new OneSource platform, integrating a wide array of the company’s products. Oversaw scope of project assignment test areas, including customizable iframe gadgets for GoSystems and checkpoint, conversion of OneSource calendar from desktop to a web-based application, and foundational OneSource Entity manager product to store the ownership percentages and relationships of client’s parent companies and subsidiaries.Notable Achievements:▪ Propelled OneSource to be the company’s flagship product and major brand, generating more than $1.5 million in annual recurring revenue ⎯ accounting for majority of the Tax and Accounting departments’ revenue.▪ Strategized and executed cross-training of applications to expedite the future integration of multiple business units into the OneSource platforms.▪ Driving force behind the standardization of OneSource dataflow to provide scalability to collect, store, and retrieve tax data and push to other OneSource Products.⎯ Slashed manual data entry manipulation by 90% and generated estimated cost savings of between $2 million to $3 million in a 30-person tax team.

Overview: Brought onboard to manage the analysis of changes to federal and state tax laws, implementing changes into the OneSource GoSystems Tax software product. Led requirements gathering from assigned tax law authority. Oversaw the analysis of tax form UI and computational changes needed. Helmed 1120 corporate and 1065 partnership development using proprietary software. Provided product support for 1120 corporate income tax during peak times.