Responsible for managing over one million square feet of office and industrialspace across thirteen buildings.● Prepare and maintain over a $9,000,000 budget across multiple properties forvarious ownership groups.● Preparing multiple financial reports to send to various ownership groups.● Prepare and bill CAM Reconciliations.● Accounts Payable approval.● Account Receivable including weekly personal contact with Tenants.● Assist with sale and disposition of properties.● Assist with onboarding of new clients and properties.● Client relations including weekly calls with owners.● Construction management for tenant buildouts.● Manage capital improvement projects across the portfolio.● Continue performing Assistant Property Manager duties listed below.

● Accounts Payable coding● Financial Reports including helping the manager prepare the narratives to send toowners● Budget Preparation● Process service and maintenance requests, dispatch vendors and monitorperformance● Supervising bidding and completion of service contracts for properties● Acquiring current insurance information for all vendors and tenants● Develop and implement new team policies and procedures● Research projects as needed● Word processing, typing, proofreading, completion of various reports, filing,writing correspondence, etc.● Maintain tenant and vendor information for the properties to include owner,tenant and vendor contact information● Prepare lease abstracts, set up tenant file and monitor lease expiration● Maintain accounting, tenant and vendor files electronically and hard copy● Answering phones with courteous and friendly tone

• Responsible for the review and processing of all monthly utility invoices, including in depth analysis of previous balances and late fees.• Accurately preform data entry for month utility invoices.• Responsible to ensure accurate GL coding on all monthly utility invoices. • Responsible for overseeing the monthly utility billing for assigned properties.• Act as project manager for clients on all issue resolution and special project items, to include: regular interaction with other departments to coordinate resolution for clients. • Perform portfolio analysis of key performance indicators (KPIs) for the portfolio to determine areas of improvement to help ensure billing accuracy and increase revenues. • Analysis used to identify issues with properties and possible add-on services. • Ensures that each community and regional/corporate contact in their portfolios is satisfied with the expense management and utility billing program via the review and analysis of KPIs coupled with regular communications on findings with clients. • Assist clients to increase their performance (i.e. training on user interface(s), utilization of available reporting and functions, move ins/move outs, late notices). • Responsible for working with and supporting the Implementation Team to ensure the quality and consistency of the setup of new clients/properties. • Responsible for providing and coordinating Interdepartmental support concerning client issues and implementations.

• Yardi Administrator and Support Specialist Duties:o Assist Portfolio Teams with Complex CAM Recovery Profile Setupo Assist Portfolio Teams with Budgetso Troubleshoot and Repair User Issueso Work with Yardi Technical Account Manager when additional help is needed to resolve user issueso Yardi Department Implementation and Upgrade Testing/Supporto Research and Implement Additional Yardi Functionality• Director of Training Duties:o Developed Standard Operating Policies and Procedures for the Commercial Departmento Developed Step by Step Yardi Users Guides for Department Referenceo Developed and Maintain Department Formso Department Operations Auditingo Analyze department training needs and building/implement training program based on needo Act as lesion between Commercial, Maintenance and Accounting Departmentso Train new employees on company policies, department procedures and Yardi• Project Manager Duties:o Assist Portfolio Teams with New Property and Tenant Setupo Complete Property Due Diligence for Potential Commercial Clientso Assist Residential Department with File Audits and Due Diligence o Develop Excel Reports as Needed for Residential and Commercial Departments

• Department Coordinator Duties:o Yardi Software Administrator/Support Specialisto Department Operations Auditingo Analyze department training needs and building/implement training program built on findingso Act as lesion between Commercial, Maintenance and Accounting Departmentso Maintain master department documents such as department property list and annual CAM comparison spreadsheeto Maintain department calendar and update after hours call list accordinglyo Maintain after hours call reporting• Management Assistant Duties:o Same as below

• Assist with special projects including tenant estoppels, new tenant packages and operational/promotional programs and other responsibilities and projects, as requested by the commercial manager• Assist manager with contract and work order administration, correspondence, file maintenance, and tenant/vendor follow up on work performed• Assist in maintaining all computer file systems• Assist in maintaining all hard files for all properties in accordance with G/B standards, when requested• Assist in answering the office phones based upon a designated schedule• Act as liaison between manager and tenants in handling problems, complaints and promote a professional working relationship with our clients• Process service and maintenance requests, dispatch vendors and monitor performance• Prepare lease abstracts, set up tenant file and monitor lease expiration• Assist manager with other special projects as directed• Assist with preparation of annual budgets in accordance with G/B standards• Assist with the preparation and maintenance emergency plans as requested • Contract preparation• Tracking, ordering and creating forms• Research projects• Perform word processing, typing, proofreading, completion of various report, filing, making appointments, calling vendors, writing correspondence, etc.• Assist managers as requested with tickler systems, daily calendars, appointments and travel plans.• Assist in maintaining tenant and vendor information for the properties to include owner, tenant and vendor contact information• Maintain system for tenant and vendor certificates of insurance as well as send correspondence as necessary to keep certificates of insurance current• Generally assist Property Managers when their regular assistant is out or on vacation• Required to be on-call after hours when Property Manager is unavailable to do so

• Administrative Professional Responsibilities:o Accounts Payable including coding, data entry and payment of invoices for two companieso Accounts Receivable including personal contact with customers with outstanding invoices, payment processing, depositing of monies and monthly statements for two companieso Payroll including calculating employee time, payments, and tax payments for two companieso Bank Reconciliations for two companieso Customer Service including answering multi-line phone with courteous and friendly tone, helping customers with questions regarding their account, etc.o All other basic office functions including filing, keeping inventory and ordering of office supplies, copying, faxing, etc.• Personal Assistant Responsibilities:o Tracking and paying the owner's personal billso Bank Reconciliation of the owner's personal accountso Appointment scheduling

• Accounts Payable coding and data entry• Account Receivable including weekly personal contact with Tenants with outstanding invoices• Solving maintenance issues on all properties• Supervising bidding, selection, and completion of service contracts for rental properties • Handling tenant complaints and concerns• Acquiring current insurance information for all vendors and tenants• Maintain accounting, tenant and vendor files• Answering multi-line phone with courteous and friendly tone

• Receptionist Responsibilities:o Opening office procedureso Answering multi-line phone for four companies with courteous and friendly toneo Greeting and seeing to guests’ needso Maintaining office supply inventory by ordering and price comparisono Closing office procedures• Administrative Assistant Responsibilities:o Maintain Entity Files to ensure files are complete with Articles of Organization, Operating Agreement, EIN information, Certificates of Good Standing; and ensure that all documents for Entity files are saved to the server o Interactions with corporate counsel and outside accounting firms through document deliveries and special projectso Communication with CEO, Chairman of the Board, and all other levels of organization to accomplish cross-department taskso Data entry into multi-user accounting systemo Maintain accounting fileso Responsible for document storageo Responsible for petty casho Responsible for making bank deposits• Special Project Assistant Responsibilities: o Travel planning for corporate executiveso Organizing and binding loan packageso Research where neededo Organize and distribute information for welcoming United States Olympic Committee downtowno Organize and bind information for audits

• Manage subcontractors and employees• Manage daily office operations, such as bid writing and sales• Controller activities for office accounting system• Field duties: bid measuring, asphalt construction, manual labor, flagging, loader operations, driving service truck