Crystal Westphal Email and Phone Number

Support the Director of the Missouri Safety Center as well as the Director of the Crisis and Disaster Management Program. Utilize Banner/Argos to compile reports for CDM faculty and staff; run rosters and verify student enrollments; assist with faculty and staff contracts; received Blackboard Certification; assist with CDM advising; help Director with building manager responsibilies; responsible for QuickBooks entry for expenses within the MSC; created PowerPoint presentations used for the Central Missouri Police Academy Curriculum; manage the day-to-day calendar for the MSC Administrative Office, Highway Safety Instructional Park and Central Missouri Police Academy; maintain National School Bus Transportation database; secondary website administrator for Communications Coordinator in web maintenance and social media as needed; perform Police Officer Standards and Training database entry (P.O.S.T.); answer incoming calls and address or route calls to the appropriate person; maintain office files and records; train and hire student workers (Mules4Hire); manage the daily office operations and maintenance of equipment; address and route incoming mail and correspondence and other miscellaneous tasks as assigned.

Supported 3 Attorneys at the Law Office of Whelan, Scherr, Glen & Mead. Oraganized billing and invoice data and prepared accounts receivable/payable and expected revenue reports using QuickBooks; verified client information was up-to-date and accurate in TimeSlips Software; drafted various court documents at Attorney's request; organized and maintained documents and case files; maintained the Master Calendar for client appointments and court appearances; supervised 2 student interns; ordered and maintained supply inventory.Notary for State of Nebraska

Audited CAReS forms to verify that company policies were in compliance and helped compile reports for the State of Iowa-CAReS Administrator; Performed Paternity Tests & promptly & efficiently sent specimans to LabCorp; maintained patient privacy and confidential patient information-Phind-It Administrator-HIPAA Compliance; implemented standards and methods to measure the effectiveness of agency activities/business efficiency-Lean Six Sigma Team Member; Quality Health Improvement Champion for Iowa Department of Public Health; Member of Employee Activity Committee.

Scheduled immunization appts.; entered data from Immunization Clinics into IRIS Data System; met deadlines daily for data entry into (CAReS) Iowa State-Wide Program; verified that information in the computer system was up-to-date and accurate; developed and created a more effective filing system to accelerate paperwork processing; edited grants for the Director; created and maintained spreadsheets using advanced Excel functions and calculations to develop schedules, lists and information for reporting purposes; assisted with Dental Billing using Pro-Ace 32 Software and insurance verification; created new processes and systems for increasing customer service satisfaction.

Supported the Community Relations & Development Director. Assisted with all fundraising and special events including: President's Gala, Annual Appeal, Tobin Golf Classic & Breakfast with Business; responsible for development of monthly hospital newsletter; helped with hospital marketing through the development of various newsletters, press releases, ads, brochures, and designing/ordering of promotional pieces; handled day-to-day website maintenance; answered incoming calls and addressed as necessary; documented meeting minutes. Employee Council Member, Community Solutions for Rural Health Committee Member, Cystic Fibrosis Steering Committee Member.