Crystal Williams

Crystal Williams Email and Phone Number

Workforce Organizational Consultant | Future Leadership Visionary | Dedicated Program Manager | Workday Adaptive | Workforce Modeling | Driving Strategic Initiatives @ Cisco
Crystal Williams's Location
Raleigh, North Carolina, United States, United States
Crystal Williams's Contact Details

Crystal Williams work email

Crystal Williams personal email

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About Crystal Williams

Visionary leader with a proven track record in driving strategic initiatives and enhancing organizational effectiveness. Recognized for bold thinking, risk-taking, and a results-driven approach, I excel in identifying challenges and implementing data-driven solutions to improve user experiences and organizational performance.

Crystal Williams's Current Company Details
Cisco

Cisco

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Workforce Organizational Consultant | Future Leadership Visionary | Dedicated Program Manager | Workday Adaptive | Workforce Modeling | Driving Strategic Initiatives
Crystal Williams Work Experience Details
  • Cisco
    Workforce Organizational Consultant
    Cisco Aug 2021 - Present
    San Jose, Ca, Us
    As a skilled Workforce Organizational Consultant, I specialize in collaborating with organizations to enhance their workforce strategies and improve overall organizational effectiveness. My expertise includes strategic planning, in-depth analysis, and the practical implementation of best practices to boost company-wide productivity, strengthen communication channels, and increase employee engagement.Role and Responsibilities✔️Lead the development and implementation of workforce strategies, driving organizational goals and enhancing employee performance through strategic planning and data-driven insights.✔️Conduct comprehensive workforce analyses to identify gaps and provide actionable insights.✔️Collaborate with HR and management teams to design and execute talent acquisition and retention plans.✔️Provide expert guidance on workforce planning, including succession planning, workforce optimization, and employee engagement initiatives.✔️Utilize data analytics to monitor workforce trends and make data-driven recommendations for continuous improvement.✔️Facilitate workshops and training sessions to enhance team productivity and leadership capabilities.Key Achievements✔️Spearheaded the creation of a comprehensive dashboard to track team service metrics, significantly improving transparency and decision-making processes.✔️Organization & Inclusion Extraordinaire✔️3P InnoVerse: AI Ideator Award✔️Implemented Workforce Planning Adaptive Automation✔️Data Symposium (EMEA) Committee Lead
  • Cisco
    Outcome Delivery Lead, Data & Analytics
    Cisco Jun 2019 - Jul 2021
    San Jose, Ca, Us
    Role and Responsibilities✔️Directed all D&A projects within the Ops Portfolio, ensuring alignment with business outcomes and fostering a collaborative environment to achieve strategic goals.✔️Collaborated with key stakeholders within the D&A organization to keep everyone updated on current project statuses.✔️Established an onboarding process for the Ops Portfolio to ease project managers' transition.✔️Contributed to the launch of the DAO OnePortfolio dashboard, aimed at optimizing business operations.✔️Led and organized monthly status reviews with leadership.✔️Motivated project team members to complete tasks on time.✔️Utilized PMO tools and templates for effective project management and communication.Key Achievements✔️Achieved Project Management Professional (PMP) certification.
  • Cisco
    Global Field Escalation Specialist
    Cisco Oct 2018 - Jun 2019
    San Jose, Ca, Us
    Role and Responsibilities✔️Excel at building and maintaining collaborative relationships.✔️Skilled in mitigating key issues and identifying effective solutions.✔️Act as a resolution leader, driving results and prompt solutions.✔️Serve as a liaison with teams to agree on timeline deliverables and ensure action plans are current.✔️Proficient in Cisco tools and processes.✔️Manage the queue and delegate specific cases to colleagues.
  • Wake Technical Community College
    Advisory Board Member Networking And Computer Technologies
    Wake Technical Community College Mar 2024 - Present
    Raleigh, North Carolina, Us
    Role and Responsibilities✔️Provide expert guidance on the development and enhancement of networking and computer technology curricula to ensure alignment with industry standards and emerging trends.✔️Collaborate with faculty and administration to identify and secure resources, including funding and partnerships, that support technology programs and student success.✔️Advise on the integration of cutting-edge technologies and best practices into classroom instruction and hands-on training to prepare students for the evolving job market.✔️Participate in strategic planning and decision-making processes to drive the growth and innovation of the community college's technology programs.
  • Iron Mountain
    Imaging Operations Leader
    Iron Mountain Jun 2015 - Sep 2017
    Boston, Massachusetts, Us
    Role and Responsibilities✔️Led a high-performing team of 10 document specialists, driving operational excellence and ensuring project success through effective leadership and strategic planning.✔️Represented Iron Mountain's digital team during onsite visits and sales presentations.✔️Collaborated with global teams on international projects.✔️Managed project timelines, quality, and customer order outcomes effectively.✔️Facilitated staffing priorities and processes.✔️Ensured alignment and management of core activities according to the project plan on a daily basis.Key Achievements✔️Achieved CompTIA Certified Document Imaging Architect (CDIA+) certification.
  • Burger King Corporation
    Sales, Profit, Operations Coach
    Burger King Corporation Jan 2013 - Aug 2014
    Miami, Fl, Us
    Role and Responsibilities✔️Reviewed restaurant evaluations, developed action plans to boost sales, and implemented coaching techniques to foster a goal-oriented culture.✔️Conducted internal budget audits, identifying two key areas of redundant spending, resulting in monthly savings of approximately $2k for franchise owners.✔️Created sales-enhancing action plans based on restaurant evaluations and applied coaching methods to cultivate a goal-setting environment.✔️Developed forecast data, organized meetings, and consistently communicated quarterly metrics to franchisees, ensuring continuous improvements.
  • Burger King Corporation
    Operations Trainee
    Burger King Corporation Jan 2013 - Apr 2013
    Miami, Fl, Us
    ✔️ Worked closely with senior restaurant leaders to learn techniques and gain the knowledge required to run a restaurant smoothly and up to brand standards.

Crystal Williams Skills

Customer Service Social Media Public Speaking Event Planning Photoshop Research Teamwork Marketing Social Networking Facebook Leadership Microsoft Office Iwork Communication Smiling Typing Data Entry Sales Management Time Management Public Relations Real Estate Spanish Training Coaching Budgets Collaborative Problem Solving Team Building Microsoft Excel Inventory Management Auditing Onesite Yardi Microsoft Word Microsoft Powerpoint Customer Satisfaction Persuasion Creative Strategy Easily Adaptable People Management Creativity Skills Project Management Salesforce.com

Crystal Williams Education Details

  • Queens University Of Charlotte
    Queens University Of Charlotte
    Human And Community Services

Frequently Asked Questions about Crystal Williams

What company does Crystal Williams work for?

Crystal Williams works for Cisco

What is Crystal Williams's role at the current company?

Crystal Williams's current role is Workforce Organizational Consultant | Future Leadership Visionary | Dedicated Program Manager | Workday Adaptive | Workforce Modeling | Driving Strategic Initiatives.

What is Crystal Williams's email address?

Crystal Williams's email address is cr****@****aol.com

What is Crystal Williams's direct phone number?

Crystal Williams's direct phone number is +140469*****

What schools did Crystal Williams attend?

Crystal Williams attended Queens University Of Charlotte.

What are some of Crystal Williams's interests?

Crystal Williams has interest in Traveling, Reading, Hiking, Painting, Playing The Violin.

What skills is Crystal Williams known for?

Crystal Williams has skills like Customer Service, Social Media, Public Speaking, Event Planning, Photoshop, Research, Teamwork, Marketing, Social Networking, Facebook, Leadership, Microsoft Office.

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