RRD is a Fortune 500 company based in Chicago. RR Donnelley is a global provider of integrated communications. It is the world's premier full-service provider of print and related services, including business process outsourcing. Banta Global Turnkey Co. Ltd(Supply Chain) was acquired by RR Donnelley in 2007. The business provides sinificant experience in global supply chain management and offers a wide range of outsourcing capabilities to some of the world's largest companies. 1) Key customer(Amazon, Nike) management: supply&demand planning&fulfilment, forecasting planning, material planning and logistic overall planning. 2) Project management: in charge of new customer and new product introduction, work closely with customer(RFQ/RFP, Customer Contract), lead and co-work with internal departments till product launch.3) Guiding Customer Service Representative (CSR) to address all customer needs, collaborate with other functions and countries, drive for service improvements and customer satisfaction.4) Daily backlog management, supply chain management, metrics management and order billing management(overdue AR).5) Outstanding negotiation skill and risk management thinking, responsible for monthly/quarterly/yearly customer business performance review, customer focus.

CCT Tech is a listed company engaged in import and wholesale of telecommunications products. Headquarted in Hongkong and with manufacturing based in China, CCT Tech is one of the world's largest telecom and electronic project manufactures.1) Independently handle big customers’ (Sagemcom, Siemens, Deutsche Telekom) order management(by SAP system), price management, business negotiations and logistic issues. 2) Monitor factory production planning, follow up orders to ensure production accuracy and on-time delivery. Resolve any issues during production. Arranging factory audit / inspection3) Actively cooperate with customers and coordinate factory to carry out the projects, control material excess and handle EOL issues.4) Responsible for regular business reports(PI/CI/PL//BL/LC, debit/credit note, order forecast plan) and related works.

Responsible for product promotion, market development, customer development;Arranged, organized, followed up and participated in the domestic medical equipment exhibition;Preparation of meeting minutes, attendance records and reception, document translation;Job PerformanceEstablished customer profiles for diffrient products;Successfully organize 3 domestic and 2 foreign exhibition

Getting orders by quoting and negotiating with foreign clients through phone calls and mails