Crystal Miller, Lcsw-C (She/Her) Email & Phone Number

Maryland, United States

Easton, Maryland, United States

Maryland, United States

Nonprofit Organization

Created posters using Print Shop and Microsoft Word for upcoming Sales EventsGreet Customer and ascertain what each customer needs. Trained new staff and manage employees.Ticket, arrange and display merchandise to promote sales. Record, complete and file all personnel & sales informationOrganized office and all supplies.Human Resource & Sales duties

Beijing City, China

Easton, Maryland

Easton, Maryland

School based therapy

Easton, Maryland

Engage consumers in a trusting relationship while promoting resiliency and recovery in all activities and interactions.Assist assigned individuals in meeting immediate needs of food, shelter, clothing and medical treatment.Assist assigned individuals in assessing their strengths, needs, resources and desires. Complete Personalized Assessment Form at intake and annually, as assigned.Assist consumers in developing and reviewing Individual Rehab Plans (IRP), as assigned.In conjunction with the team, assist consumers in implementing their goals, advocating for them within the agency and community.Respond to crises in accordance with agency policy.Provide services in the community or consumer’s home, as needed.Plan and direct structured activities as assigned, including but not limited to social skills groups, summer camps and other activities.Demonstrate flexibility, patience, empathy and tenacity while role modeling positive behaviors.

Easton, Maryland

Intern for Masters in social work

Easton, Maryland

Assisted in the development of the Health Homes program from the beginningProvides individualized health coaching to clients in obtaining their health objectivesTeaches others about managing their mental and physical healthSupports wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients including medical conditions and recovery strategiesCo-facilitates groups/classes to support improved health outcomesWorks closely with Health Home Care Manager to engage clients in appropriate services and resources and assist with coordination of carePromotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, involvement and engagement with wellness services and engagement with primary care and medical appointmentsMaintains appropriate professional standards and provides appropriate follow-up for clients Provides appropriate referrals to outside agencies and facilitates communication with health care providersEnsures that client confidentiality and rights are maintained.Initiating relationships in the community with other organizations to further the development of Health Homes and provide best resources and links for clients. Completes all other duties as assigned

to Director of Sports & OutreachFront line for the YMCA and all sales transactions.Provided full assistance to the Director of Sports & Outreach with projects & special eventsScreened telephone calls, correspondence, members & visitors.Assisted with maintaining front lobby for members and visitors. Inbound/Outbound calls, greeting of all members and visitors in a timely and courteous manner. Other normal office duties.

Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory complianceIdentify staff vacancies and recruit, interview and select applicants. Consistently updating information on websites. Perform all drug tests and background checks required by employer for each employee. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.Performed all normal administrative & office duties including: data entry, scheduling, inbound/outbound calls, filing, scanning, copying, archiving, etc.

Customer Service Professional/Marketing & Sales Provided full assistance to the Director of Sales and Marketing.Maintained records and built spreadsheets, reports, proposals, estimates, and all other sales, marketing and normal office responsibilities.Plan corporate meetings, organized mailings, responsible for follow ups. Services included accounts payable, receivable, purchasing and marketing.

Manage, Organize and file documents for hundreds of applicant filesProvided customer service to students and parents as a front line team member.Assisted students and parents in completing necessary financial aid forms, and verified all information on forms. Assisted financial aid staff with data entry, reports and data retrieval using the Datatel Colleague system, Excel and updating website.Created mail merge documents and completed mass mailings.Assisted in data analysis, distributing grants, scholarships, loans and work study.

Created posters using Print Shop and Microsoft Word for upcoming MWR EventsTrained new staff.Directed unit workflow for 20 active duty military.Organized office and all supplies.Scheduled all watch/duty details.Maintained all equipment Data entry of surveillance requests.Meticulously tracked and routed 300 Formal Work Procedures, 200 Control Work Packages and over 250 Maintenance Procedures enabling work centers to complete fleet maintenance to all tended units on the waterfrontEmployee’s actual work time into the SAP computer system.

Master Of Social Work (M.S.W.), Social Work

Bsw, Social Work

Associate Degree Graduate, Liberal Arts