Providing remote-based administrative solutions to company operations for a portfolio of clients (some confidential). Managing projects and teams to ensure timelines are met, deliverables are top quality, teams are productive, and stakeholders are free to focus on business-building activities. Offering a full range of support services, client’s contract with me for executive assistance, project management, customer service, event coordination, data management, and the like. The requirements of this role require successfully adapting to changing priorities and continually seeking efficient solutions to everyday business challenges.My methods are systems driven, and process-focused, with a well-honed technical and communicative approach. A work style compared to a virtual "Swiss Army Knife" for being a dependable resource that delivers across several platforms.

Full-Service Load Planning and Support Services for new and seasoned Owner Operators

Reporting directly to the VP of National Sales, The Sr. Project Coordinator performs complex administrative duties and activities related to projects and account initiatives.- Complete project coordination and vendor management system efforts.- Maintain documentation, coordinating and track data to ensure thorough execution of projects- Provide administrative support such as user, management or other types of meetings, develop agendas, and record and publish the minutes of the meetings.- Manage purchase requisitions and required narratives, outstanding approvals, or other items which support the technology efforts.- Contribute to the creation and maintenance of vendor management tools and work closely with other vendor representatives in this regard.- Research and review invoices against work performed, projects and time expended for allocation purposes, and assist with generating a report reflecting same.- Sourcing, Recruitment, and Onboarding- Client/Contractor relations- Others duties as assigned by VP of Sales and Recruitment and CEOEstablished in 2000, Link Technologies has provided professional services in the areas of Information Technology, Engineering, Business Support, Project Management, and Cyber Security/Information Assurance to some of America's top Corporations and Government Agencies at the Federal, State, and Local level. With our corporate headquarters in Las Vegas, NV, and offices in Denver, CO, Philadelphia, PA, New York, NY, Aiken, SC, Layton, UT, and Reno, NV, we offer our clients cost effective solutions, with a focus on Client-Quality-Satisfaction.

Provide high-level administrative support to Director of Operations, Chief of Staff and global staff of Cisco Managed Services. Perform a variety of key functions that prove to be beneficial time-savers for busy executives, addressing inquiries of current and potential stakeholders, maintaining the constant inflow of updates and emails in executive’s inbox, collaborating with Chief of Staff to oversee projects, reporting, information management activities within demanding time frames.• Authorized responsibility for calendaring, booking in person meetings and conference calls for customers, C-level executives, large audiences and multi-time zones • Manage VPs complex and frequently changing domestic and international flights, group travel and agendas • Plan and execute quarterly multi-day meetings, events and site visits at worldwide Cisco locations, such as Research Triangle Park, San Jose, Austin, Krakow and Las Vegas• Organize expense reports for international and domestic travel following Cisco travel policies and guidelines • Work closely with Chief of Staff in prepping for speaking and conference engagements, presentations, and Senior VPs meeting schedule • Lead weekly CMS global administrative team meetings, communicating executive agendas and staying organized through multi-time zones• Handle the coordination of monthly business and operation reviews, prep calls and attendee list• Prepare action item list to guide VP and team every Monday morning to help update on an as need basis

"Crystal has been a real superstar to work with. She's incredibly responsive, has great initiative, and been a lovely addition to our team. In a matter of months she's taken charge of managing our company's email broadcast schedule, orchestrating a complex data management system for live events, and working with customer support and client services. She's a real all-rounder and able to help with a wide variety of tasks. Highly recommended!"

As a Project Coordinator I excelled in process improvement, team building, leadership, resource development and Lean principals•Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions •Increased customer satisfaction by 33% during the first year in position (as measured by web based CS tracking system)•Created training resources and manuals targeted at resolving diverse and often times difficult customer issues•Acted as a liaison between distribution and store operations successfully advocating for mutually beneficial process improvements•Interviewed, hired and trained new team members

As an Executive Assistant to the area director where I established expertise in cross-functional responsibility, budget maintenance/analysis, and analytic problem solving•Created automated daily stats reports that reduced inaccuracies and provided management with an important decision-making tool •Organize and coordinate meetings and facilities, including travel, transportation/hotel arrangements•Collaborated with, all levels of management, HR teams, 3rd party vendors and corporate headquarters on special projects, events and campaigns •Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures

As an Administrative Specialist; I mastered collaboration, innovation and communication skills•Instruct and support users on the use of equipment, software, and manuals•Defined project deliverables and monitored status of tasks•Acted as a liaison between logistics, carriers and customers•Developed and managed project plans while providing status updates to management•Resolved service issues in a timely manner, including coordinating and processing returns•Oversaw warehousing and storage practices and housekeeping

•Conducted content intensive new-hire orientations in two week sessions, to over 300+ employees during a 6 month start-up period •Tackled the I-9 re-certification of approximately 300+ employees. Identified all employees whose paperwork was deficient and created system to rectify future oversights expediently and improve administration going forward•Contributed to a five-person team charged with providing resources, support and training to 650+ employees and management staff