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Crystal is an accomplished marketing leader with 17 years of experience and a passion for client service, brand building and strategy. Currently Head of Account Management at social-first creative agency Beekman Social, she leads the portfolio of Brand business, driving efficiency and growth, staffing management and career development, financial health, and agency culture. Prior to this role, Crystal consulted as Client Lead at BeenThereDoneThat after spending the prior 6 years as SVP, Group Account Director at MullenLowe New York leading integrated advertising and digital transformation work for a portfolio of brands. Crystal started her career in Boston at agencies such as Hill Holliday and Mullen, working on 360-degree campaigns for national brands. She later transitioned back to her home state of New York, working at boutique digital and social shops, helping them develop full-service account practices and grow agency capabilities. Later, Crystal worked as a VP at Grey overseeing a portfolio of Hasbro’s global franchise toy brands, with integrated campaigns that extended throughout North America, LAM, EU and APAC regions. She has also trained as a G-Star with Google in a proprietary Google+Agency program that immersed key people across agency disciplines in an intensive digital versatility and innovation program.In a shift away from large global agencies, Crystal worked at a few smaller independent shops, running various ongoing accounts, along with helping to lead active new business pursuits. Over the past decade, her experience has spanned a variety of categories including CPG, retail / e-commerce, fashion, health & wellness, financial services, B2B, subscription model businesses, sports sponsorships, professional services, kids/toy, and fitness. She has also dedicated time throughout the more recent years of her career to mentoring junior and mid-level colleagues, particularly women, on how to advance their career growth, gain confidence in their professional brands, and set and achieve goals.
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Head Of Account ManagementBeekman SocialUnited States -
Head Of Account ManagementBeekman Social Jan 2024 - PresentNew York, UsLeading brand client services and agency growth alongside CEO and founder. Driving profitability and quality strategic and creative output. Spearheading new business pursuits. Fostering career development in Account talent. -
Personal Goal PursuitCareer Break Jul 2023 - Oct 2023Hiatus from full-time work to develop two personal small business ventures, one of which launched during this time and is still operating today.
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Client Lead | Gatorade + Pernod Ricard + MazdaBeentheredonethat Feb 2023 - Jun 2023New York, New York, UsLed multiple projects in brand strategy and portfolio positioning for Pernod Ricard brands and PepsiCo (Gatorade). Partnered with CX lead to help shape product and services in this new discipline for BTDT. -
Svp, Group Account Director | Banner Health + Unilever + American WoodmarkMullenlowe U.S. Jul 2021 - Feb 2023Boston, Los Angeles And New York, UsCo-led the Account department, reporting directly to the Managing Director. Oversaw a portfolio of business anchored primarily in two accounts: Banner Health, a massive healthcare provider based in the Southwest, and American Woodmark, the largest cabinetry manufacturer in the US made up of a dozen individual consumer and B2B brands. Also contributed to Unilever Global business, specifically on Lifebuoy, and two medical cosmetics brands, Merz Aesthetics and Sientra.Ran point on multiple new business pitches. Coordinated efforts across ML offices in the US, as well as overseas. Deep experience in CX and digital transformation, working alongside the agency's digital experience leaders to position ML's offering in this space, manage resources and support fellow account leads in cross-selling brand clients on CX solutions. -
Vp, Group Account Director | Banner Health + Google + TaxactMullenlowe U.S. Mar 2019 - Jun 2021Boston, Los Angeles And New York, Us -
Vp, Account Director | E*Trade + GoogleMullenlowe U.S. Apr 2017 - Feb 2019Boston, Los Angeles And New York, UsDrove marketing transformation programs for Google, Banner Health, E*TRADE, Monster.com and Paper Source, serving as business and client relationship lead. Oversaw integrated web dev, brand strategy, media and advertising creative development. Supported executive leadership in managing account profitability and staffing. Facilitated "hyperbundled" model to drive internal collaboration between teams and agency divisions. Guided and mentored junior account team to grow their skillset and confidently own work streams. Participated in various new business pursuits, as well as ongoing US growth initiatives for MullenLowe Profero, which specializes in experience-led digital transformation work. -
Brand Marketing ConsultantThuzio May 2016 - Oct 2016New York, Ny, UsManaged brand development for B2B start-up, Thuzio, which included its two lines of business -- Thuzio 360, an influencer marketing SaaS product; and Thuzio Executive Club, a membership-based business events service featuring celebrity appearances. Leading the Marketing team to rebrand and relaunch primary SaaS product, introduce new tactics and support sales team across the company.Accomplishments / Highlights:• Crafted new brand identity, strategy and content for SaaS relaunch• Introduced multi-channel drip campaign for Signature Events service• Evolved existing tactics, such as SEM/SEO, sales email programs, social -
Brand DirectorDimassimo Goldstein Mar 2015 - May 2016New York, Ny, UsBrand steward and account lead for various brands, including HelloFresh, Weight Watchers, Chicos, Online Trading Academy, Affinity Credit Union, Retail Solutions Inc., and Reader's Digest. Also supported ongoing new business efforts and internal agency culture development. Emphasis on brand development, marketing strategy, creative execution, offline and online media (for some clients) and real-time measurement for data-based learning and optimization. DIGO is a full-service "brand direct" agency that helps direct-model companies inspire action in themselves and among their customers. -
Account Director | Capital One + Blink FitnessSilver + Partners Sep 2014 - Feb 2015Ny, Ny, UsManaged Capital One’s fully integrated, national college football campaign, including scope negotiations for 2015 program growthDrove rebranding, creative development and agency-client relationship management for regional Blink Fitness brandLed global new business pitch for babycare brand -
Vp, Account Director | HasbroGrey Group Sep 2013 - Sep 2014New York, Ny, UsResponsible for daily client communication and relationship management on several girls toy brandsSupervised strategy and creative development for various TV campaigns and digital experiences (HTML5 website redesigns, online games, annual content and messaging strategy)Partnered with senior management to manage overall account profitabilityDrove cross-platform integration on internal and client teams for stronger campaign cohesionManaged junior Account team and reported to EVP, Account Director and agency CMO -
Account Director | Dr Pepper Snapple Group + Neiman MarcusCode And Theory Apr 2013 - Aug 2013New York, Ny, UsManaged all digital and social brand activity for 7UP, Sunkist, Canada Dry, Sun Drop, and A&WGuided production, creative, technology, strategy and community manager teams on all deliverablesSupervised brand campaign concepting, digital video production, website development and ongoing social strategy and content across brandsContributed to performance insights on all analytics reportingNeiman Marcus: Supervised later stages of blog redesign, drove fiscal 2014 retainer negotiations and supervised analytics reporting -
Account Supervisor | Massmutual Financial GroupMullen Apr 2012 - Mar 2013Boston, Los Angeles And New York, UsDaily client communication and relationship managementResponsible for brand stewardship and oversight of messaging strategy across various lines of business (consumer, B2B)Guided creative development – including developing briefs – for TV, online video, digital display, social platforms, website/web applications, printSupervised junior Account team, including training and fostering professional developmentManaged integrated measurement and research along side strategy and analytics teamCollaborated across all agency departments, as well as with the client’s other agency partners for specific initiativesCreated and managed the annual budget, supervising monthly billing activityDeveloped annual staffing plan, including negotiation of the associated scope of workReported directly to SVP, Group Account Director / Account Department co-lead -
Senior Account Executive | Massmutual Financial GroupMullen Jul 2010 - Apr 2012Boston, Los Angeles And New York, Us -
Account Executive | Cvs/PharmacyHill Holliday Oct 2009 - Jun 2010Boston, Massachusetts, UsResponsible for day-to-day management of various campaign initiatives, as well as fostering the client relationship as it pertains to each project. Supported the team on overall brand messaging and strategy, cross-departmental integration and collaboration with outside agency partners. Supervised all billing and budget related tasks, as executed by the Assistant Account Executive. -
Assistant Account Executive | Cvs/PharmacyHill Holliday May 2008 - Oct 2009Boston, Massachusetts, Us -
Account Management Intern | Cvs/Pharmacy, Toys R UsHill Holliday Jun 2007 - May 2008Boston, Massachusetts, Us
Crystal Todd Skills
Crystal Todd Education Details
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Boston UniversityAdvertising
Frequently Asked Questions about Crystal Todd
What company does Crystal Todd work for?
Crystal Todd works for Beekman Social
What is Crystal Todd's role at the current company?
Crystal Todd's current role is Head of Account Management.
What is Crystal Todd's email address?
Crystal Todd's email address is cb****@****nds.com
What is Crystal Todd's direct phone number?
Crystal Todd's direct phone number is +161722*****
What schools did Crystal Todd attend?
Crystal Todd attended Boston University.
What are some of Crystal Todd's interests?
Crystal Todd has interest in Being Green, Cooking, Politics, Education, Dancing, Environment, Science And Technology, Bowling, The Yankees, Animal Welfare.
What skills is Crystal Todd known for?
Crystal Todd has skills like Integrated Marketing, Advertising, Digital Marketing, Interactive Marketing, Marketing, Digital Strategy, Brand Management, Account Management, Analytics, Creative Strategy, Public Relations, Brand Development.
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