. Crystal Meisaan Chan Email & Phone Number

Online

• Consistently designs and leads self-healing retreats, both virtually and in-person.• Provides spiritual direction to marginalized communities and white activists.• Provides DEI and membership consulting to religious organizations who are looking to expand to a more diverse and youthful audience.• Presented at Spiritual Directors International's conference, an international conference of 2000+ members.

Chicago, Il

• Served as consultant for establishing a DEI initiative for Wisconsin chapter writers’ association.• Called in and facilitates ongoing virtual communities for the AAPI community and mixed-race POC community, focusing on racial healing and embodied, justice-centered spiritual retreats. • Respected activist on social media, moderates delicate conversations with a diverse, interracial audience; recognized for incisive ability to facilitate with strong compassion for collective healing.• Called in and moderates FB group Covid Uncensored, a group of 100 people committed to circulate antiracist, internationally-written Covid news that is censored out of Western media.• Created diversity workshops for white authors desiring to write POC characters at regional conference.• Created and facilitated the Diversity Dialogues as a response to Donald Trump’s election, three speakers and 25 people in a fishbowl format sharing their personal marginalized experiences, to exceptional reviews.• Created and delivered dynamic for monoracial educators on the mixed race experience.

Wisconsin, United States

Chan is a regular contributor to Wisconsin Public Radio's program Wisconsin Life. She shares short, four-minute, Moth-like stories featuring life in Wisconsin. Some of them are funny, some of them are poignant. All of them are true - especially the story where her dad drove 30 miles north in an attempt to go south. Now that was a day to remember.For all stories: https://wisconsinlife.org/producer/crystal-chan/

• Author of two award-winning children’s novels, published in 10 countries; delivered dynamic, inspirational presentations to youth and adults, ranging from 30-600 attendees.

• Initiated marketing strategy to expand to new audiences, and because of this outreach we secured a retreat group that signed a $30,000 event contract. (Typical event: $3000-$5000)• Spearheaded and designed an updated room cancellation policy; was the sole point person for conducting market research and developing strategy. Drastically reduced lost revenue by roughly $20,000/year.• Launched and managed artist loan program for our walls, totaling over $10,000 of loaned art by seven artists and donated art exceeding $5,000; we received ongoing compliments from the retreatants that the artwork enhanced the retreat experience and deepened their connection to justice.• Successful crisis communicator: Crafted our company’s response when bedbugs in our center were reported on social media. Responded on social media and to our clients, created talking points for the staff. Due to my effective crisis communication, proactive outreach to groups, and effective online reputation management, we successfully reassured concerned clients and reestablished our brand.• Confidently and compassionately ran interference when two client groups with incompatible cultures conflicted with simultaneous events at the retreat house. Utilized exceptional levels of communication and empathy that resulted in a deeply satisfying resolution for all.• Received Housekeeping’s concerns about cost inefficiency; developed their ideas into a proposal and took it to upper management; because of the teamwork, openness and trust I fostered, we cut waste by nearly 100%.• Led the execution of contacting our 50 clients and informing them of our changed policy to secure event insurance, at cost to them. I utilized exceptional empathy and delicacy, acquired insurance certificates from 100% of clients and increased their loyalty to the organization.• Enhanced workplace relations by addressing cultural misunderstandings between staff and management

Lisle, Illinois, United States

• Designed and taught undergraduate course using decolonized pedagogy that served mostly POC male athletes; through embodied practices of deep listening and contemplation, they were astonished at their capacity for compassion and I received high reviews for my teaching and motivation style.• Artist-in-Residence position, invited by English chair to design a course on compassion for undergrads.

• Reinvigorated and revived local chapter’s activities and sense of community and cohesion. Coordinated monthly membership events ranging from author and illustrator talks, agent or editor panels, and industry nights.

Chicago, Illinois, United States

• Facilitated the AIDS Foundation of Chicago’s Junior Board through its strategic planning processFounding Member, Social & Planning Committee

Chicago, Illinois, United States

• Served as key spokesperson, media liaison, and ambassador for nationwide organization.• Identified need for, developed, and executed nationwide pilot program with two partner organizations and crafted a two-year strategic plan for growth.• Represented organization at the conference’s national plenary for 2,000 people.• Spearheaded, created, and coordinated nationwide survey initiative that included 500 community leaders, 40 volunteer chapters, one national alliance, and over 50 press hits • Crafted an innovative internship program and managed 4 interns to create multi-media marketing tools for both specific and widespread organizational needs

Newark, Nj

• Negotiated five community partnerships and grew two coalitions to make environmental program acclaimed by municipalities and a diverse cross-section of organizations and businesses.• Spearheaded five community partnerships and cultivated two coalitions to make environmental program acclaimed by municipalities and peer organizations in the Newark, NJ region.• Executed the recruiting, interviewing, hiring, training, and mentoring of 17 interns and over 20 volunteers, motivating the team to surpass their goals by 200% and receiving state recognition.• Consistently secured in-kind donations for environmental events, ranging from food donations to cleanup supplies for 10-200 volunteers.• Increased river cleanup, classroom teaching, and volunteer participation goals by 100% within nine months while crafting a 2-year project plan that involved newly created alliances.• Received award from Garfield City Council for leading extraordinary river removal projects in the area