Crystal S. Email & Phone Number

Washington, Dc, Us

United States

Founded by McKinsey & Company, Delterra (formerly McKinsey.org) is on a mission to create a world where human activities protect and restore a healthy planet. At this fast-moving, global organization, my role encomapsses all aspects of HR and People Operations:• Promote a positive and inclusive work environment and employee culture for a global team comprising employees in over 8 countries by streamlining HR processes for increased operational efficiency• Led the implementation and optimization of BambooHR as HRIS administrator, saving the company over $5,000 annually.• Co-lead the annual performance management cycle, calibration process and merit-based changes• Oversee staff record management, partnering with payroll vendors and internal People and Finance teams to ensure compliance, accuracy, and access• Manage Employer of Record (EOR) accounts for global employment as the team continues its expansion• Administer US benefit plans, fielding inquiries and managing escalations in partnership with brokers• Provide ad-hoc HR data analysis for global benefit offerings, advising leadership to ensure equitable employee offerings• Develop a comprehensive global onboarding and offboarding plan that transformed the manual onboarding process into a streamlined, centralized system, enhancing efficiency and consistency across all locations• Manage multi-state unemployment wages reporting and payment for US-based employees

Washington, District Of Columbia, United States

Served as a liaison to company’s 3rd party benefits carrier for benefit enrollment inquiries. Assisted with the new hire orientation presentation and the new hire on-boarding experience. Active contributor to the editing of content on the company's intranet HR page. Actively researched and suggested new benefit offerings for employees. Served as the point of contact for new hires and existing employees benefit inquiries. Served as the Subject Matter Expert for on-boarding inquiries. Managed the completion of employment verifications. Developed and lead company social events.

Washington, District Of Columbia, United States

Worked closely and effectively with the VP, CHRO to keep her well informed of upcoming commitments, responsibilities, and schedule changes. Proactively helps VP, CHRO follow her daily agenda. Proactively managed and maintained the VP, CHRO's calendar and contacts daily. Provided administration and new hire support to the Staffing Team. Served as the main agent of developing culture within department by influencing ideas in which the team could connect virtually for social events and coordinated new hire virtual welcome events. Managed offer letters and served as a point of reference for new hire questions. Provided constant involvement and input on the evolving changing and processing of hiring and onboarding in the virtual environment. Coordinated first day arrangements working alongside IT and the program/department coordinator to ensure that electronic equipment was issued on the first day and that I-9 verification was completed in-person. Supported the HR Business Partners in managing the recruitment process by initiating and coordinating all onboarding activities to create a positive experience for new staff and affiliates.

Oversaw the hiring process, which included: coordinating job posts, reviewing resumes, interviewing applicants, administering pre-employment tests, and performing reference checks. Welcomed new employees to the company by conducting new hire orientation weekly. Arranged a process for onboarding new hires, including ensuring that all new hire documents are completed; scheduling and notifying new hires of orientation and first day arrangements; daily communication with PM's about recruiting and onboarding.Prepared and updated employee electronic records related to hiring; transferring; promoting and terminating. Served as the point of contact for employee verification. Appointed a member of the Focus on the Paradymer committee, leading the facilitation and execution of company-wide social events. Executed off-boarding tasks by updating the off-boarding documents and conducting separation interviews. Responded to employee inquiries regarding any benefit changes; clearance status updates and personal information changes in Paycom. Administered any benefits; 401K; transit benefits enrollment and changes. Maintained records of employee participation in all training and development programs.

Bachelor Of Arts (B.A.), Social Work

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Co-Founder of Just Imagine Students Reaching Out Mentoring Society; Vice-President of AFRAM, African American.