Crystal R. Email & Phone Number

With over eight years of experience in the website security industry, I am the Team Lead of Customer Success at SiteLock, a leading provider of cybersecurity solutions for small businesses. I lead a team of agents who deliver exceptional service and support to our clients, ensuring their satisfaction and loyalty.My core competencies include coaching, customer relationship management, and customer engagement. I have earned multiple certifications from LinkedIn in customer service, problem solving, and listening skills, demonstrating my commitment to excellence and continuous learning. I am passionate about helping our clients achieve their online security and performance goals, and creating lasting relationships with them.