Responsible for implementing an established project plan; monitor progress and performance against the project plan; identify, resolve, or escalate operational problems and minimize delays while completing on time and within budget. • Oversees assigned projects including monitoring project performance and compliance with applicable specifications, rules, regulations and laws.• Facilitates communication across distinct functional teams such as medical management, operations, analytics and IT, finance, state and local government, vendors, consultants, executive leadership. • Develop organizational tools such as project plans, timelines, meeting agendas, conceptual models and presentations to document and communicate project goals and needs, engage stakeholders and define deadlines and accountabilities.• Establishes schedules and methods for achieving project goals and objectives; and reviews work products, makes corrections and coordinates accordingly with health plan leadership.• Complete audit requests on behalf of clinicians in compliance with applicable specifications, rules, regulations and laws.

Responsible for the entire business process from client acquisition and requirement elicitation to campaign design and implementation, while also handling banking, business administration, and financial tasks.• Engaged prospects and developed sales promotions as well as digital marketing strategies that helped clients reduce customer acquisition costs, maximize profits, and ultimately improve customer experience.• Performed initial client assessment and analysis, collaborated with product development departments to create marketing materials, and engaged with the advertising teams to develop marketing initiatives.• Enhanced customer relationships through effective communication, strengthened employee relations through positive motivation and clear goal-setting, and facilitated change management activities.• Recorded, managed, and reconciled daily sales transactions to balance and log day-to-day finances with Quickbooks and Xero, and maintained complete databases of all files and project materials.

Responsible for verifying the accuracy of servicer cash flow reporting and remittance, ensuring servicer compliance with the applicable servicing agreements, loan accounting services. • Tested software applications for use in Financial Operations and Master Servicing, and provided administrative support as required to senior analysts.• Verified data integrity and accuracy while responding to servicer requests via telephone and email and effectively answering questions and inquiries.

In charge of assisting various business groups with organizing and disseminating documents during acquisitions, in addition to carrying out initial client assessments and analysis.* Compile advisory reports, make informed recommendations on new investment opportunities to enhance or diversifyportfolios.