Crystal Bower Email & Phone Number

Centreville, Va, Us

Tysons, Va, Us

Define the sales strategy for identifying client opportunities, determining the appropriate approach and sales pathway, and assist product subject matter experts (SMEs) in customizing solution pitch to address unique customer requirements. Serve as a strategic advisor for requirements identification and prioritization as well as process documentation and continuous improvement. Design, develop and facilitate internal training programs to increase the functional and technical knowledge of practitioners. Facilitate professional services training to increase LMI personnel knowledge of consulting skills in client environments. Support business development opportunities, to include capture, solutioning and proposal response.

Tysons, Va, Us

Lead strategic advisor for the development and execution of strategic and technical approaches on complex data strategy and operation problems, providing highly innovative solutions for internal efforts as well as client-facing teams. Independently identified, scheduled, and pursued courses of action necessary to obtain desired results.

Worldwide, Oo

Project Manager responsible for relationship management of an international stakeholder group, coordinating requirements, updates and priorities across 11 regional locations; assisting in the identification of process improvement options, to include business process re-engineering and automation; and researching methods and tools to support agency realignment of technology resources.

Worldwide, Oo

Portfolio Manager for Enterprise Solution Area (January 2015 - Present):Subject Matter expert responsible for the identification of existing business processes, systems, policies, training, governance and security requirements related to an enterprise visualization capability. Primary duties include: (1) stakeholder identification and relationship management; (2) vendor coordination and management; (3) high-level system configuration mapping and data exchange requirements; (4) business process workflow documentation; and (5) materiel solutions analysis to evaluate viable visualization capabilities. Requirements and Business Team Lead (July 2015 - January 2015): Functional expert responsible for end-to-end business process workflow design to integrate development and deployment activities, allowing nine segregated client teams to transition from manual system management procedures to semi-automated system management. Primary duties included: (1) identifying capability gaps; (2) understanding system requirements and their associated function in critical business processes and integrating system designs with overall project and client mission; (3) facilitating joint working group sessions with client and external stakeholders to elicit business workflow and system requirements; (4) training internal team members on client workflows and external stakeholder requests; and (5) analyzing existing operating methods to identify opportunities for improvement, recommending viable solutions to project and client leadership.

Bethesda, Maryland, Us

Managed the IT development and testing activities of two Contractor teams responsible for software solutions deployed across 27 institutes at NIH. Primary responsibilities included briefing senior leadership on project health metrics, recommending mitigation strategies for potential risks or issues related to software deployment and facilitating test release as well as operational reviews for software pilot programs. Additional duties involved coordinating with clinical and technical resources to conduct functional workshops to define clinical requirements, and ensure documented system specifications will support real life business practices in NIH hospitals, labs and clinics.

Worldwide, Oo

Team Manager for Inpatient/Outpatient Legacy IT Systems (June 2014 - March 2015): Manage the activities of six work streams responsible for portfolio management, governance, policy development, change management, quality assurance and risk mitigation. Participated in senior leadership meetings as portfolio subject matter expert, providing recommendations regarding next steps, issues, and activities requiring inter-agency coordination.Health Artifact and Image Management Solution (HAIMS) Team Lead (January 2014 - June 2014): Managed deployment and sustainment efforts associated with releasing a major Information Technology (IT) system designed to compile and transfer Service member's medical records electronically from the DoD to the VA. Primary facilitator for joint agency meetings between senior leadership and stakeholders to identify requirements, capability gaps, risks, issues and mitigation strategies leading to the design of comprehensive work flow process maps depicting current, transitional and future state.Control Room Shift Lead (August 2013 - January 2014): Managed the shift operations of a joint Government and Contractor IT team tasked with monitoring system errors, tracking incident resolution and reporting impact for major system errors to senior leadership in accordance with the Department of Treasury (DoT) incident management process. Supplemental responsibilities included training Government and Contractor resources on incident management procedures and developing on-the-job reference material to be used during the new hire process.

Worldwide, Oo

Process, Tools and Training Team Lead (May 2012 - August 2013): Managed the completion of tasks and deliverables between inter-agency teams, developing requirements elicitation documentation, identifying capability gaps associated with existing functionality, conducting analysis on available software applications meeting the requirements of the inter-agency environment and providing recommendations as well as risk mitigation strategies to governance organizations for addressing critical performance areas. Facilitated the standardization of development, revision and approval activities through the design of comprehensive procedure references and business work flow diagrams utilized by six inter-agency working groups.

Delray Beach, Florida, Us

Requirements Manager (January 2012 - May 2012) - Quantico, VA: Assist with program management objectives and project procurements, to include the planning of testing and implementation schedules and managing hardware, software and service purchases in support of two telecommunication system enterprises and five engineering divisionsCapture Manager (June 2011 - March 2012) - Vienna, VA:Managed DoD, Federal and State proposal opportunities from inception to submission, which included gathering relevant knowledge of the opportunity and client, assessing corporate and team capabilities, building schedules and compliant staffing approaches, recruiting qualified candidates, developing technical elements and ensuring timely submissionSupplemental duties included primary contributor in the areas of life cycle development, risk management, transition scheduling and process improvement

Washington, Dc, Us

February 2009 - November 2009Assisted with management and logistics planning for Naval units during deployment to include coordinating military exercises between multiple countries, monitoring operations and schedule changes and updating unit assignments to reflect current mission requirementsMarch 2008 - February 2009Division Officer responsible for the daily operation of division personnel as well as the development and implementation of monthly, quarterly and annual tactical and security training programsOctober 2007 - March 2008Managed the daily schedule of fifty Officer Candidate recruits during a three month Navy training and conditioning program reporting directly to Senior leadership staff on candidate progress, academic course completion, and physical standards based on Naval requirements