Crystal Epperson Email & Phone Number

Dallas, Tx, Us

Texas, United States

- Promoted to acting Lead for multiple LOAs covering a variety of teams and regions.- Serve as key player assisting two successful new client launches, including 55,000+ eligibles and 7new clinics.- Spearhead and maintain national projects to support client relations and care navigation programworking cross-functionally to achieve the best results.- Conduct extensive operational and process research, data analysis and process improvement thatresulted in restructuring.

Irving, Texas, United States

Crossover Health is seeking to reinvent healthcare from the ground up by providing multi-specialty care sites and connecting our members with top-rated providers around the country.- Manage and track external referrals for five clinic locations serving over 51,000 lives and ensure quality care, timely access and affordable options.- Establish high efficiency workflows and train incoming providers and referral coordinators for new clinics across the nation.- Curate a directory of high quality specialty providers and community resources spanning over 1,000 square miles.- Interface between several operating systems including Salesforce and electronic medical records.- Serve as XOP Champion to assist colleagues in successfully launching a new user platform.- Work directly with quality and compliance teams to optimize the release of sensitive medical records within the health information system.

Plano, Texas, United States

- Strategized, led, and grew a young adults ministry at a multi-site church.- Developed leaders within the ministry.- Organized, managed and budgeted for events and organized volunteers.- Supervised programs across all sites.

Plano, Texas, United States

Chase Oaks Church is a diverse, multi-cultural, and multi-generational community. We strive to create environments where anyone can come as they are, be transformed, and make a difference in our community and our world.- Strategized, led, and grew a young adults ministry at a multi-site church (including college and young professionals).- Developed leaders within the ministry.- Organized, managed and budgeted projects and events.- Supervised programs across all sites.

Bryan/College Station, Texas Area

Project Unity's Special Health Services is committed to uniting people affected by HIV/AIDS to empower them and their families to lead dignified and productive lives.- Coordinated client-centered medical care for 60+ patients through addressing personal barriers and collaborating with health care professionals. - Supervised and trained department interns and volunteers.- Promoted community outreach and education via social media and events.- Built relationships with healthcare providers and social services in the community.- Indicated referrals to local and federal social service agencies for well-rounded client care.- Improved internal structures to adhere to state guidelines and maximize staff efficiency.

Bryan/College Station, Texas Area

Levy Restaurants is an innovative and award-winning company specializing in restaurants and premium sports and entertainment dining and retail that focuses on building experiences for all of their customers. - Worked with guests in the suites of Kyle Field regarding catering services and suite holder requests. - Delivered friendly and timely customer service.

Bachelor Of Arts - Ba, Political Science And Government, 3.8 Gpa

Activities and Societies: Baptist Student Ministry

Political Science And Government, 4.0 Gpa

Activities and Societies: Pi Sigma Phi | Phi Eta Sigma | Oklahoma Intercollegiate Legislature