Advances strategy, program design and execution, partner engagement and business development within PBGH’s Care Transformation portfolio of programs, initiatives and technical assistance. In this role, she leads the California Quality Collaborative (CQC) and its California Advanced Primary Care Initiative and Behavioral Health Integration Initiative, and oversees the Transform Maternity Care program.CQC is dedicated to advancing the quality and efficiency of the California health care delivery system across all payers, and its multiple initiatives bring together providers, health plans, state and purchasers to align goals and take action to improve the value of health care for Californians. CQC's current work in multi-stakeholder alignment and technical assistance to the delivery system focus on: enabling Advanced Primary Care, accelerating behavioral health integration, expanding sustainable telehealth, reducing disparities and closing gaps in deferred care resulting from COVID-19.

Supporting the California Quality Collaborative's Practice Transformation Initiative, one of 29 national Practice Transformation Networks funded by the Centers for Medicare and Medicaid Servicesto help clinicians achieve large-scale health transformation through sharing, adapting and further developing their comprehensive quality improvement strategies.CQC's Practice Transformation Initiative (PTI) will provide two tiers of coaching and peer-to-peer network support for provider organization leaders leading transformation within their systems and for practice coaches hired by the provider organizations to work intensively with a subset of clinicians. The network will also provide two tiers of data feedback on a set of triple-aim measures common across Medicare, commercial and Medicaid payers, and support provider organizations in strengthening technology and human-operated systems.

Strategize with healthcare organizations to deliver value-based care of the highest quality through the development of performance improvement, data analytics, and culture of excellence initiatives to transform patient health and experience. Projects include:-Building improvement capacity by coaching and developing curriculum for Practice Coaches-Analyzing and forecasting financial impact of a new service line-Developing network-wide improvement plan to align health centers' efforts and optimize achievement of performance-based incentives-Training practices to utilize data analytics to improve performance and transition to value-based care-Providing technical assistance to health centers in areas of population management, disease registry configuration and adoption, state quality measure data reporting, and clinical quality improvement.Clients have included Community Health Center Network, Alameda Health Consortium, San Francisco Health Network and Department of Public Health, i2iSystems, Community Health Partnership, San Francisco Health Plan.

+ Managed the Quality Department and the quality improvement, compliance, credentialing, and data analytics programs for an urban Federally Qualified Health Center annually serving 42,000 patients across 29 primary and specialty care sites in three counties. + Worked directly with the CEO and Board of Directors as a member of the executive team. + Planned and executed the agency’s quality and risk management strategies, and ensured alignment with key business objectives in patient experience, health, and cost-effectiveness.+ Accelerated performance improvement organization-wide through internal consulting to management and cross-functional improvement teams; areas of focus included workflow optimization, care delivery redesign, data measurement and utilization, and innovation design. + Managed multiple simultaneous agency-wide initiatives and critical business projects.+ Led analytics projects for strategic and operational planning/evaluation and performance measurement, serving as analyst and high-level consultant to translate insight into action.KEY ACCOMPLISHMENTS:- Achieved National Committee for Quality Assurance's Patient-Centered Medical Home Level 3 Recognition for six health centers.- Attained award by the federal government in 2013 for LifeLong as a Health Center Quality Leader, one of 42 health centers nationwide to achieve the best overall clinical outcomes.- Exceeded HEDIS Medicaid 90th percentile performance on Diabetes Care measures by developing a Diabetes population health management program and workforce model, which was recognized as a best practice with spread to California and Veterans’ Administration centers. - Increased average daily medical visits by 25% in 6 months while reaching clinical care goals by coaching operational and medical management to utilize business intelligence and process improvement tools to monitor performance, identify improvement opportunities, and design workflow efficiencies.