Crystal Fields Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Create scalable business practices and procedures for 3 small businesses in the Austin Metro Area
• Provide industry insights and data driven recommendations to effectively strengthen brand

Austin, Texas, United States

• Managed a globally distributed agile developer team during the seed round of a pre-revenue startup, bringing the executive vision to life across a highly creative technical team.
• Accomplished full life cycle patent production, taking a UCSD patent from productization through end to end commercialization.
• Amplified agile methodologies and project management software usage, splitting stories, aligning milestones across geographies, running cross functional syncs, and structuring an effective GitHub work management system.
• Championed a responsive culture celebrating technical growth through mentorship, utilizing a continuous improvement strategy.
• Impacted design as R&D co-lead, driving a vital restructuring which provided a voice to engineers and led to collaborative technology breakthrough through developer and CTO syncs.
• Identified buyer and user types, mapping wants, actions, needs, and pain points to effectively address product service offerings and integrate licensing and customer support into leadership conversations and.

• Navigated multiple softwares, processes, protocols, etiquettes, and terminologies with minimal guidance, establishing personal expertise in a remote work environment and in collaboration with highly technical.
• Drove triage meetings for the entire product team, managing new features suggestions and requests in a medical and wellness app designed to improve care coordination while empowering and giving platform to the patient.
• Led migration from AppDB to a proprietary, scalable database management system, creating effective dashboards and writing highly accurate measurement queries by developing an impeccable product knowledge skillset.
• Participated in a triage panel to prioritize new feature requests, establishing stakeholder alignment amongst clients, users, and developers, judging feasibility, data-based impact, and connection to KPIs, OKRs.
• Empowered developers by establishing functions, best practices, and etiquettes in a remote environment, utilizing Zoom, Slack, Miro, and Calendar to create a productive remote environment.

Austin, Texas, United States

• Trained 10 new team members, harnessing an individualized approach based on personality, learning style, and inclination or interest, supporting brand marketing and sales optimization.
• Maintained client relationships by building trust and facilitating camaraderie, encouraging a community of like-minded customers and brand ambassadors.
• Created copy, content, and a unique brand voice across website and social media accounts, resulting in immediate subscriber and follower growth, improving post images and innovatively using hashtags to drive new leads.
• Improved photo quality and tone, using framing and collage function to drive storytelling, splicing humorous stories from history, and integrating culturally relevant images of real customers to create a more robust.

Austin, Texas, United States

Executed on a deadline, managing expectations, project plan, and priorities through new hire training, procedural standards, and the creation of first-ever processes to manage large volume increases during company growth.

Austin

• Shadowed a 5-person product team 16 hrs per week through all stages of development: conceptualization, market and user research, and design, observing discussions about impact of a new collection of information meant.
• Interviewed the product management and design teams, additionally bringing a unique voice to feature and design direction discussions and helping to define finalized feature requirements in relation to compliance.