Crystal Garcia Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Supported the Chicago Transit Authority’s 2021 One Summer Chicago high school internship program by directly engaging with 27 high school students dailyDeveloped and implemented curriculum and activities focused on strengths, mission, goal, feedback, and failureIdentified students’ knowledge gaps, then provide professional development opportunities and exposure to the transportation career industryCultivated trust and rapport with 215 high school students by creating a… Show more Supported the Chicago Transit Authority’s 2021 One Summer Chicago high school internship program by directly engaging with 27 high school students dailyDeveloped and implemented curriculum and activities focused on strengths, mission, goal, feedback, and failureIdentified students’ knowledge gaps, then provide professional development opportunities and exposure to the transportation career industryCultivated trust and rapport with 215 high school students by creating a safe, educational, and respectful environment Show less

Vernon Hills

Supervise and evaluate that associates provide prompt, courteous, and knowledgeable service to all customersIdentify and resolve customer issues appropriately and efficiently Manage up to $500 in cash daily Administer registers and coordinate breaks and lunches in a timely manner for all associates in the store Execute exceptions to customer service policies where appropriate and necessary to satisfy customers (e.g., price adjustments, merchandise holds… Show more Supervise and evaluate that associates provide prompt, courteous, and knowledgeable service to all customersIdentify and resolve customer issues appropriately and efficiently Manage up to $500 in cash daily Administer registers and coordinate breaks and lunches in a timely manner for all associates in the store Execute exceptions to customer service policies where appropriate and necessary to satisfy customers (e.g., price adjustments, merchandise holds, refunds, etc.) Show less

Vernon Hills

Maintain a clean and organized front-end counterGreet and assist customers while providing excellent customer serviceCooperate and build positive and respectful relationships with both customers and associates Complete transactions accuratelyPromote company programs including TJX Rewards and TJX Access Rewards

Chicago, Illinois, United States

Developed strong relationships with numerous organizations to increase community engagement and involvementRegularly emailed, called, and researched small business and not-for-profit organizations in the surrounding areaOversaw and scheduled meeting events with not-for-profit agencies

Waukegan, Illinois, United States

Counseled a caseload of 11+ first-generation high school seniors on the college selection process, professional documents, such as resumes, and careerReported on student progress with resume completion, ensuring that program supervisor is aware of any relationship challenges and concernsTranslated internal documents from English to Spanish, such as handbooks and deposit letters for Spanish- speaking familiesCreated presentations for the Waukegan to College “Application… Show more Counseled a caseload of 11+ first-generation high school seniors on the college selection process, professional documents, such as resumes, and careerReported on student progress with resume completion, ensuring that program supervisor is aware of any relationship challenges and concernsTranslated internal documents from English to Spanish, such as handbooks and deposit letters for Spanish- speaking familiesCreated presentations for the Waukegan to College “Application Bootcamp” virtual event. Presentation included topics such as FAFSA, the importance of college, and tools such as the “Common App” Show less

Bachelor Of Arts - Ba, Psychology

High School Diploma