Crystal Gillis

Crystal Gillis Email and Phone Number

Call Center Manager @ Duncraft | Wild Bird Superstore
Boston, MA, US
Crystal Gillis's Location
Greater Boston, United States
Crystal Gillis's Contact Details

Crystal Gillis personal email

n/a
About Crystal Gillis

Experienced Contact Center Specialist with a demonstrated history of working in the outsourcing industry. Skilled in Customer Service, Telephony, TAS, Data Entry, Clerical, Typing, Admin Support, QA, Training, Onboarding, Office Work, Digital Art, Management, and Team Leadership.

Crystal Gillis's Current Company Details
Duncraft | Wild Bird Superstore

Duncraft | Wild Bird Superstore

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Call Center Manager
Boston, MA, US
Crystal Gillis Work Experience Details
  • Duncraft | Wild Bird Superstore
    Call Center Manager
    Duncraft | Wild Bird Superstore
    Boston, Ma, Us
    View
  • Global Hr Research
    Verifications Specialist
    Global Hr Research Oct 2021 - Aug 2022
    Manchester, Nh
    Conduct background checks for employment. Verify references, employment and education. Reconcile any discrepancies identified during the investigation while maintaining strict quality standards. Ensure client guidelines are followed accurately.
  • Callogix
    Contact Center Specialist
    Callogix Nov 2013 - Oct 2021
    Bedford, Nh
    Ensure client and customer needs are met by supporting a team of Customer Service Representatives with account information, handling call escalations, and closely monitoring call metrics. Perform quality assurance monitoring and tracking. Providing tailored, effective coaching to benefit Representatives and their customers. Filling in for staff handling calls for order fulfillment department and Telephony Application Server/Answering Service dispatch. Onboarding and training
    View
  • Callogix
    Customer Service Representative
    Callogix Feb 2004 - May 2010
    View
  • Workout Club & Wellness Center
    Childcare Worker
    Workout Club & Wellness Center Jun 2001 - Dec 2003
    View
  • Salem Five Bank
    Mortgage Processor
    Salem Five Bank Feb 1996 - May 1999
    Salem, Ma
    View
  • Sears, Roebuck And Co.
    Credit Collections Representative
    Sears, Roebuck And Co. Oct 1993 - May 1997
    Salem, Massachusetts
    View

Crystal Gillis Skills

Customer Service Sales Digital Art Team Lead Management

Crystal Gillis Education Details

Frequently Asked Questions about Crystal Gillis

What company does Crystal Gillis work for?

Crystal Gillis works for Duncraft | Wild Bird Superstore

What is Crystal Gillis's role at the current company?

Crystal Gillis's current role is Call Center Manager.

What is Crystal Gillis's email address?

Crystal Gillis's email address is cg****@****hrr.com

What schools did Crystal Gillis attend?

Crystal Gillis attended Manchester Community College Nh, North Shore Community College, North Shore Community College.

What are some of Crystal Gillis's interests?

Crystal Gillis has interest in Bird Watching, Graphics, Skating, Learning, Reading, Drawing.

What skills is Crystal Gillis known for?

Crystal Gillis has skills like Customer Service, Sales, Digital Art, Team Lead, Management.

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