Crystal Roberts

Crystal Roberts Email and Phone Number

Program Management | Strategic Planning, Cross-functional Collaboration | Passionate about Empowering Teams and Delivering Results| Digital Health @ Maven Clinic
Crystal Roberts's Location
New York City Metropolitan Area, United States, United States
Crystal Roberts's Contact Details
About Crystal Roberts

Crystal Roberts is a Program Management | Strategic Planning, Cross-functional Collaboration | Passionate about Empowering Teams and Delivering Results| Digital Health at Maven Clinic. She possess expertise in account management, cross functional team leadership, management, sales, strategy and 47 more skills. Colleagues describe her as "Crystal is a results oriented, problem solver. In all my dealings with Crystal she has been both enthusiastic and professional. Her ability to navigate within a large retail envirnonment makes her ideal for any marketing or product management position. I would recommend Crystal very highly!", "I have worked with Crystal for several years. Crystal is able to move easily up and down within the organization to achieve results. Her eye for detail and follow up is impeccable, her can do attitude and good nature make even the most difficult business transactions pleasurable to work through. Crystal has a keen eye for fashion and trend as it relates to her area and is an outstanding representative of her company. Recommended without reservation.", and "I have had the pleasure of working directly with Crystal and saw her true abilities as a hands on associate. She can easily problem solve most any situation with an expeditious way of concluding. Crystal's knowledge of marketing aspects of the retail environment, places her well ahead of the curve. Her dynamic attitude and energy always present her as the ideal professional."

Crystal Roberts's Current Company Details
Maven Clinic

Maven Clinic

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Program Management | Strategic Planning, Cross-functional Collaboration | Passionate about Empowering Teams and Delivering Results| Digital Health
Crystal Roberts Work Experience Details
  • Maven Clinic
    Senior Manager, Benefits Design & Implementation
    Maven Clinic Sep 2024 - Present
    New York, Us
  • Carrot Fertility
    Implementation Project Manager
    Carrot Fertility Sep 2023 - Feb 2024
    Menlo Park, California, Us
  • Twill
    Senior Program Manager
    Twill Jul 2019 - Mar 2023
    New York, Us
    Excelled in a dual role at a high-growth startup, simultaneously performing client success responsibilities including customer onboarding, ongoing support, and contract negotiation while directing project management for a variety of products to nurture development and ultimately rollout.
  • Cigna Healthcare
    Senior Operations Specialist
    Cigna Healthcare Oct 2014 - Jun 2019
    Bloomfield, Ct, Us
    Successfully managed new and existing clients by gathering requirements during the Request for Proposal (RFP) process and executing Go-To-Market (GTM) strategies.Organized cross-functional strategy meetings on project deliverables that supported the Sales Team by correcting client concerns, identifying risks, and enhancing quality assurance. Investigated existing client claims, leveraging data-driven insights to recommend product solutions that resulted in savings opportunities and increased market penetration.
  • Elixir
    Associate Director Client Services
    Elixir Jun 2013 - Jan 2014
    Philadelphia, Pa, Us
    Earned recognition for outstanding performance by receiving a promotion to lead a team of six Account Managers; guided the implementation process, ensuring delivery of client specific service and operational deliverables. Developed and evaluated workflow processes to achieve the department’s service level goals, guaranteeing productivity and quality within the projected timeline and serving as point of escalation for Account Managers to resolve concerns.Contributed to weekly management strategy meetings to coordinate holistic account management at the client level and monitor services trends to provide proactive consultations.Supervised client engagements of product services benefits from implementation to live production, including managing the overall delivery, strategy, financial evaluations, plan design, and renewal.
  • Elixir
    Client Success Manager
    Elixir Mar 2011 - Jun 2013
    Philadelphia, Pa, Us
    Led and managed client engagements of product services benefits from implementation to live production, including managing the overall delivery, strategy, financial evaluations, plan design, and renewal.
  • Office Depot
    Associate Category Manager
    Office Depot Jan 2007 - Aug 2010
    Boca Raton, Florida, Us
    Managed full P&L responsibility, spearheading and executing quarterly promotional programs with vendors to drive incremental revenue for the category.Oversaw Back-to-School category assortment for 1K+ retail stores, contract catalogs, and E-Commerce sites while working with national vendors to negotiate exclusive products, pricing, and exit strategies.

Crystal Roberts Skills

Account Management Cross Functional Team Leadership Management Sales Strategy Marketing Strategy Product Development Brand Development Retail Market Planning E Commerce Competitive Analysis Product Management Market Research Negotiation Business Relationship Management Leadership Strategic Planning Data Analysis Customer Relationship Management Budgets Creative Problem Solving Project Management Product Marketing Product Assortment Planning Client Services Customer Service Design Thinking Agile Methodologies Vendor Management Microsoft Project Retail Category Management Asana Basecamp Start Ups Contract Management Greenhouse Trello Google Suite Client Relations Slack Solution Implementation Business Operations General Data Protection Regulation Business To Business Social Media Advertising Architectural Design Autocad Sketchup Interior Architecture Hand Drafting

Crystal Roberts Education Details

  • University Of Florida
    University Of Florida
    General
  • Pine Crest School
    Pine Crest School

Frequently Asked Questions about Crystal Roberts

What company does Crystal Roberts work for?

Crystal Roberts works for Maven Clinic

What is Crystal Roberts's role at the current company?

Crystal Roberts's current role is Program Management | Strategic Planning, Cross-functional Collaboration | Passionate about Empowering Teams and Delivering Results| Digital Health.

What is Crystal Roberts's email address?

Crystal Roberts's email address is cr****@****ify.com

What schools did Crystal Roberts attend?

Crystal Roberts attended University Of Florida, Pine Crest School.

What skills is Crystal Roberts known for?

Crystal Roberts has skills like Account Management, Cross Functional Team Leadership, Management, Sales, Strategy, Marketing Strategy, Product Development, Brand Development, Retail, Market Planning, E Commerce, Competitive Analysis.

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