Crystal Hayden Email & Phone Number

Salt Lake City, Ut, Us

Orem, Ut, Us

Lehi, Utah, United States

Lehi, Utah, United States

- Successfully led and managed diverse teams of 12+ representatives, overseeing the accounts of over 100 partners. - Effectively resolved complex escalations, ensuring high levels of satisfaction and account retention. - Collaborated with multiple departments to develop and implement SEO strategies aligned with client business goals. - Provided expert training to empower team members and enhance client experience. - Offering personalized training and mentorship to improve team performance and client satisfaction.- Integrated two additional teams to be under one manager due to a department restructure.

Lehi, Utah, United States

- Leveraged Google Analytics to track website metrics, identify trends, and optimize marketing strategies. - Developed a valuable tool to streamline data analysis and reporting- Cultivated strong relationships with high-value clients, ensuring satisfaction and loyalty. - Conducted in depth data analysis to identify opportunities, optimize campaigns and maximize conversion rates. - Developed and executed A/B testing strategies to increase monthly revenue. - Provided excellent account management and strategic support.

Lehi, Utah, United States

- Provided expert SEO guidance to optimize search engine visibility, leading to increased organic traffic. - Consistently exceeded expectations in managing escalated accounts, building strong client relationships, and effectively resolving concerns. - Articulated clear SEO strategies aligned with business goals and provided expert recommendations.- Fostered a positive team culture, communicated effectively with clients, and collaborated with colleagues to achieve results.- Leveraged data analytics to optimize performance, exceeded KPIs, and delivered in-depth performance reports.

Springville, Utah, United States

- Created unique ways to go above and beyond customer expectations.- Clean and maintained food prep areas to be organized during rushes.- Provided quick, effective, friendly and quality service at all times.

Lindon, Utah, United States

- Reached out to potential borrowers and discussed options that may benefit them to help save money on their mortgage.- Excelled and exceeded daily lead generation goals.- Built rapport with clients in a quick and efficient manner.

Springville, Utah, United States

- Promoted to department lead May 2017.- Trained coworkers with department tasks.- Preformed above and beyond to help customers by making things right, connecting with customers to fulfill needs, and leads them directly to products to make experience easier.