Crystal Jackson Email & Phone Number

Portland, OR, US

HR coaching and guidance offered to nonprofit and for-profit businesses desiring HR solutions and best practices. Leadership development training such as leadership beyond the job title, effective communication, emotional intelligence, impactful performance management, fostering a healthy work culture, tools and strategies for full life cycle talent.

Portland, Oregon, US

Served as an executive team member and HR thought partner for peer executives, the board and the overall trust.Offered comprehensive HR governance, inclusive of work culture, talent management, organizational planning, budgeting, payroll, compensation practices, 401(k) and 457(b) retirement plans, health care and overall vendor management.As a leader, I.

Minneapolis, MN, US

Advised executive leadership on strategic workforce planning, as well as talent and succession management. Scope also included mitigation planning for people risk strategies, parity reviews, EEOC review and investigations, HCI Metric analysis, management of local and remote personnel across the U.S. footprint. Leadership also provided for our United Way.

Minneapolis, MN, US

Fostered business partnerships with 18 managers to meet and exceed department staffing goals. Hosted on site & off site job fairs to target qualified candidates of interest. Leveraged community partnerships to source talent from various training programs. Campaigned the organization as an employer of choice.

Minneapolis, MN, US

Advised business line partners how to effectively manage complex employee and disciplinary issues, provided policy interpretation and guidance around code of ethics, mitigation of audit risks, facilitated HR training and supported merger and acquisition efforts which included peer group analysis, staff reallocation, job elimination and severance.

Minneapolis, MN, US

Managed a team which served as a call center central point of contact for business line partners to access a one stop resource center for HR inquiries. Provided extensive policy interpretation, monitored trends with in-bound and out-bound call volume to determine ideal strategies to strike the balance of efficiency and quality.

Minneapolis, MN, US

Provided front line phone support for routine active and retired employee inquiries. Inbound themes ranged from FMLA, payroll, health and welfare, and clarification of bank policy. Duties also included management and retention of employee records.