Crystal Kettenbeil Csrp Fcls Email & Phone Number

Illinois, United States

Norridge, Il

Serving those in need without discrimination. Feed the hungry; help disaster survivors; fight for justice for survivors of human trafficking.Emergency Disaster Services - Served TSA employees while they continue to work without pay during government shut-down.Served residents of apartment fire at Multi-Agency Response Event.

Des Plaines, Il, United States

Special Solutions, Ltd., is one of the nation's leading private investigation firms that consistently provides companies, government entities, and private individuals with professional investigative and security consulting expertise. We have conducted hundreds of successful investigations worldwide and possess the skill-set that mirrors nothing but excellence and true resolve. We are headquartered in Chicago, IL, but also service the United States and other countries as well.​Special Solutions, Ltd., is one of the few companies that provides end-to-end high level investigative services--with follow-through. When you engage us, you not only get highly trained and qualified investigators, but the support service you need to aggressively obtain correct information and intelligence. Our investigators add full support in all their investigative findings to further assist clients in making actionable decisions in the prevention, protection and preservation of life and property.

Plainfield, Illinois

• Analyzed claims data of health insurance providers, including ERISA funds and stop-loss carriers, to identify overlooked accident-related injuries. • Reviewed workers’ compensation claim files of municipal fund to identify, evaluate, analyze and interpret subrogation potential, and ensured appropriate steps were taken to secure recovery from tortfeasors. • Analyzed workers' compensation claims of first responders (police/firefighters/paramedics) involving criminal activity. Searched court records to locate corresponding criminal case and sought restitution against offenders. • Obtained documentation from client portal to support lien or restitution request. • Accurately documented subrogation activity in case management system. • Acted as liaison between the Fund, its members and the state’s attorneys to obtain restitution orders. • Effectively testified at sentencing hearings. • Established and maintained contacts with state’s attorney and victim advocates. • Developed file management procedures and collaborated with IT department for document automation. • Provided technical training to support staff.

Rosemont, Il

Investigate medical claims for subrogation potential. Manage subrogation files. Compile and enforce ERISA fund liens throughout the United States. Communicate and negotiate with Fund participants, insurance adjusters and attorneys.

Lisle, Illinois

Assisted with the start-up of law firm handling cases involving environmental law, insurance coverage, risk management, commercial transactions, and commercial litigation, due diligence, regulatory compliance, risk management, toxic tort/asbestos, construction design defects, and property damage defense. Assisted in litigation for contribution/indemnity involving several coinsurers (General Liability and Pollution carriers) for funding of thousands of cases relating to the World Trade Center (“WTC”) related post-911 cleanup efforts.• Negotiated service provider agreements. • Implemented case management and file retention/closure procedures. • Designed new billing system. • Set up computer equipment and trained staff on new cloud-based case management systems. • Assisted with document production including organizing documents, creating and maintaining privilege logs, performing Bates-stamping, redaction, duplication and indexing of documents, and maintaining exhibits. • Maintained detailed calendar for court appearances, deadlines, statute of limitations, client meetings, conferences, and special events. • Coordinated extensive domestic and international travel arrangements (air, hotel, car, and meeting locations). • Created and processed expense reports.

Greater Chicago Area

Supported 2 partners and associate attorney in matters involving class actions, discrimination, professional liability, medical malpractice, class action, etc. • Researched local rules, statutes, and judges’ standing orders. • Draft correspondence, edit and file pleadings with Illinois Department of Human Rights (IDHR), Equal Employment Opportunity Commission (EEOC), Illinois Department of Labor (IDOL), as well as federal, appellate and circuit courts. • Schedule depositions and make travel arrangements.• Implemented more efficient case management and file closure system.• Review and edit time and billing statements.

Greater Chicago Area

Supported 3 partners and 2 associates with primary focus on property and workers’ compensation subrogation, construction law, insurance coverage, and product liability matters. Assisted counsel pursuing claims on behalf of property and other first and third-party insurers with losses stemming from automobile accidents, fires, explosions, structural collapses, equipment failures, design defects, etc.• Case file management (created, organized and maintained physical and electronic files).• Drafted correspondence, notice letters, and status reports to clients.• Drafted pleadings and discovery. • Compiled information and documentation for pleadings, motions and discovery responses.• Assisted with preparation for settlement negotiations, depositions, arbitration and trials. • Abstracted medical records and deposition transcripts.• Coordinated cause and origin investigations, site inspections, destructive testing, evidence retention and disposal, and depositions. • Interviewed witnesses and potential experts. • Organized and maintained complex electronic data. • Managed workers’ compensation subrogation files, monitored court dockets, and prepared status reports to clients.• Enter time and expenses in billing system, review vendor invoices and forward to clients for payment. • Implemented file closure procedures. • Coordinated seminars and social events.

Park Ridge, Il

Assisted senior partner until his retirement.• Drafted office building leases, amendments, licenses, service contracts, and consents. • Maintained corporate minute books and prepared basic articles of incorporation, by-laws, stock certificates, and annual reports. • Assisted counsel in the negotiation and related revision of leases, amendments, licenses, service contracts, and forming and dissolving corporations, partnerships and limited liability companies. • Ordered office supplies.• Reconciled monthly billing.• Prepared UCC Financial Statements.

Subrogation Management

Topics Covered:  Basic Subrogation Management Philosophy/Tenets  Subrogation Management Opportunities/Challenges  Gaining.

Victim Assistance Training

Fcls-- Fraud Claim Law Specialist, Claims Fraud Investigation & Defense, Completed

The LAW OF CLAIMS FRAUD INVESTIGATION AND DEFENSE PROGRAM is a comprehensive treatment of fraud as it relates to casualty, property.

Certified Subrogation Recovery Professional

The Certified Subrogation Recovery Professional (CSRP)® Designation is the specialized designation for subrogation professionals. It is.

Paralegal

Corporate Law

Paralegal Studies

Computer Technology/Computer Systems Technology