Crystal Kung, Mba

Crystal Kung, Mba Email and Phone Number

Sr. Manager, Total Rewards and HR Operations @ Khan Academy
San Mateo, CA, US
Crystal Kung, Mba's Location
Redwood City, California, United States, United States
About Crystal Kung, Mba

Crystal is a HR Leader with experience spanning all HR functions in fast-growing pre-IPO technology companies, non-profits, and established organizations. Specializes in total rewards, HR compliance, organizational behavior, benefits, family/ medical leave, compensation, focal review, designing & driving strategic HR programs, project management, vendor management and deep experience in implementation and administration of various HCM systems such as ADP, PeopleSoft, SuccessFactors in addition to other HR systems.

Crystal Kung, Mba's Current Company Details
Khan Academy

Khan Academy

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Sr. Manager, Total Rewards and HR Operations
San Mateo, CA, US
Crystal Kung, Mba Work Experience Details
  • Khan Academy
    Sr. Manager, Total Rewards And Hr Operations
    Khan Academy
    San Mateo, Ca, Us
  • Khan Academy
    Senior Manager, Total Rewards
    Khan Academy Jan 2022 - Present
    Palo Alto, Ca, Us
    Thought leadership, strategy, and lead all areas of total rewards, including compensation, benefits, leaves, wellness, compliance.
  • Khan Academy
    Compensation And Benefits Manager
    Khan Academy Jun 2020 - Jan 2022
    Palo Alto, Ca, Us
    Key programs led: - Strategize change management and led US and Canada compensation benchmarking. Reimagined salary structure, grades, leveling to streamline merit, recognition, and talent acquisition and retention. - Compensation business partner to senior leadership for compensation and total rewards thought leadership.- Oversee and lead ADP implementation on compensation and benefits modules. - Navigate org through COVID-related benefits/health compliance, evolve org policies to employee and org needs.
  • Poshmark
    Senior Manager, People Operations & People Partner (Canada)
    Poshmark Apr 2019 - Feb 2020
    Redwood City, California, Us
    As the former Head of Total Rewards, I led Poshmark's Total Rewards and HRIS initiatives. Key Highlights: - Lead and navigated Poshmark through a full PEO extraction, implemented ADP Workforce now and hired a benefit broker. - Designed total rewards strategy including design and negotiation of health benefits design and compensation management. - Set the foundation of various HR policies in the US.- Set up the Canada office's HR operations.
  • Poshmark
    People Operations Manager & People Partner (Engineering & Finance Groups)
    Poshmark May 2017 - Apr 2019
    Redwood City, California, Us
  • Perfect World Entertainment, Inc.
    Sr. Hr Generalist
    Perfect World Entertainment, Inc. Feb 2015 - Dec 2016
    San Francisco Bay Area, Us
    Consulted and offered solutions to executives and managers on performance management, employee relations, and disciplinary actions to revitalize employee engagement.Consulted two spin off companies as Business Partner to support HR strategy & operations while the companies experienced hyper growth in 8 months. Designed and wrote human resources policies and programs for compliance, creating value to employee experience.Partnered with several teams within the company to complete multiple key projects in areas of Payroll, Performance Management, Open Enrollment, Benefits Administration, and key Compensation initiatives including salary surveys. Responsible for all auditing, compliance, government reporting, and ensured the company passed all audits. Supervise and mentor HR Coordinator and several employees.
  • Perfect World Entertainment, Inc.
    Hr Generalist
    Perfect World Entertainment, Inc. Dec 2013 - Jan 2015
    San Francisco Bay Area, Us
    Presented, researched, recommended, and implementing Oracle Taleo to revamp performance review process. Prepared M&A documents for senior executives for M&A of a Global 2000 subsidiary.Managed Open Enrollment analysis, process and administration to a timely completion. Presented benefits open enrollment, and other HR training sessions for employees.Managed all things HR--including HRIS, benefits, open enrollment, performance management, compensation, employee relations, leave of absences, retirement programs, HR branding and strategy.Designed on boarding and off boarding program along with obtaining and analyzing exit interview surveys.Develop metrics for HR and Finance VP’s to measure success of current HR practices, headcount optimization and forecasting.Promoted to Sr. HR Business Operations Specialist in February 2015.
  • Stanford Hospital & Clinics
    Human Resources, Training & Organizational Development
    Stanford Hospital & Clinics Apr 2012 - Sep 2013
    Palo Alto, California, Us
    Represented SHC HR as a co-liaison to SHC’s internal customers to provide better understanding of technical requirements for Stanford’s HR performance management three- phase program. Established technical process for Phase II SHC libraries’ inflow and outflow, database, data integrity, user acceptance testing, and provided internal customer support. Created fit/gap analysis to assess methods and project completion and to track issues. Consulted HRIS and Organizational Development team on the support and administration of SuccessFactors, Lawson and Healthstream, such as competency form launches, competency library testing requirements, employee data, UI development, and ad-hoc requests to create a better end-user experience.Led, managed, interviewed, wrote, recorded, and published Adobe Captivate formatted training videos for HR processes for using Crystal Reports, Lawson, Enwisen, Compensation and Payroll.
  • Tibco Software
    Hr Representative - Staffing
    Tibco Software Jul 2011 - Apr 2012
    Santa Clara, California, Us
    Transitioned into position in July 2011.Analyzed staffing processes and procedures to create automated life cycle systems through Access and Excel. Interviewed, wrote, and published global staffing standard operating procedure manuals in print and online to streamline and to support consistent staffing processes across Americas, EMEA and APJ regions. Evangelist and subject matter expert for HR department’s social media internal communication through tibbr™ to encourage employees’ corporate knowledge, engagement, and work collaboration. Subject matter expert for the collection of federal I-9 record keeping to ensure legal compliance. Managed logistics of new hire and new contractors’ on-boarding life cycle from interviewing to new hire’s day one and beyond. Fostered strong working relationships between hiring managers, recruiters, interviewees and new hires to ensure the best interviewing and on-boarding experiences. Collaborated with marketing and IT to maintain entire global HR website upkeep and design.
  • Tibco Software
    Hris Analyst (Contract)
    Tibco Software Mar 2011 - Jul 2011
    Santa Clara, California, Us
    Assisted across HR functional groups with ad hoc reporting and analysis for commissions, user acceptance testing, open enrollment, focal review, stock administration, workers compensation, and finance. Collaborated with senior HRIS analysts and IT with auditing and cleansing, testing, data loading in PeopleSoft and scrubbed data to look out for potential problems to ensure a smooth 2011 compensation focal process. Built sustainable real-time attrition reporting by creating an automated process through PeopleSoft, Access, and TIBCO Spotfire which saved 3 hours per report run. Developed internal HRIS ticketing system through TIBCO Formvine to streamline reporting and data requests, at no implementation and sustainability cost to the company. Maintained entire global HR website and consulted with HR clients on user interface, usability and data content. Co-authored and edited standard operating procedures for team upon transition to TIBCO Staffing group.
  • Silver Spring Networks
    Hris Analyst (Contract)
    Silver Spring Networks Oct 2010 - Dec 2010
    San Jose, California, Us
    Gathered, queried, analyzed, prepared, monitored and summarized collection of information and data metrics within Oracle. Recommended approaches to trends, sources and usage to consult business partners in relating HR data to their business and regulatory reporting needs. Designed and built a new learning management system module with facilities to comply with OSHA safety requirements for over 500 users. Beta tested and assisted with interface, content development and launch of the HR portal of the company intranet, built on SharePoint 2010.
  • California State Automobile Association (Aaa)
    Hris Analyst Ii
    California State Automobile Association (Aaa) Oct 2007 - Dec 2009
    Walnut Creek, Ca, Us
    Worked with HRIS team to create and provide ad-hoc reports and regulatory (EEO, OSHA,COBRA, etc) reporting in PeopleSoft 8.9 for HR and Finance business partners. Provided analysis, interpretation and data recommendations to assist clients in relating HR data to their business needs in HR, legal, finance, and diversity departments. Gained extensive reporting background on PeopleSoft, Excel power user, basic knowledge of Oracle Pl/SQL. Laid groundwork to better manage employee data, as well as established new organic SharePoint 2007 team site . Enthusiastically lead and organized professional development and diversity events with Asian Pacific Islander Connection employee resource group and executive sponsors at CSAA.
  • Foxhollow Technologies
    Helpdesk Specialist & It Project Coordinator
    Foxhollow Technologies Jun 2005 - Oct 2007
    Us
    Assisted implementing the BMC Service Desk Express Suite from an internal IT ticketing system. Key contributions include UAT testing, documenting requirements, purchasing and technical support. Provided IT equipment, desktop, telephony, and application user education and support for over 600 in-house and remote employees. Demonstrated tact and efficiency under pressure as the first line contact when supporting extensive phone and email requests from users of all computing levels. Increase visibility of ROI by 150% on cell phone use by consolidating and auditing cellular bills to provide accurate reporting of expenses. Enriched user knowledge by providing new hire on-boarding IT training and writing procedure manuals. Established good purchasing relationships with IT vendors, purchasing and finance departments.

Crystal Kung, Mba Skills

Training Human Resources Management Strategy Organizational Development Onboarding Talent Management Program Management Peoplesoft Data Analysis Project Management Sdlc Social Media Hris Event Planning Applicant Tracking Systems Recruiting Sql Analysis Technical Writing Personnel Management Leadership Development Human Resources Information Systems Business Intelligence Visio Access Interviews Temporary Placement Process Improvement Sharepoint Business Process Improvement Databases Employee Relations Analytical Skills Employee Training Systems Analysis Business Analysis Statistical Data Analysis Software Documentation Taleo Interviewing Employee Engagement Benefits Administration Financial Modeling Data Modeling Vendor Management Performance Management Professional Employer Organization

Crystal Kung, Mba Education Details

  • University Of California, Davis - Graduate School Of Management
    University Of California, Davis - Graduate School Of Management
    Organizational Behavior And Strategy
  • University Of California, Berkeley
    University Of California, Berkeley
    Human Resource Management
  • University Of California, Davis
    University Of California, Davis
    Minor In English

Frequently Asked Questions about Crystal Kung, Mba

What company does Crystal Kung, Mba work for?

Crystal Kung, Mba works for Khan Academy

What is Crystal Kung, Mba's role at the current company?

Crystal Kung, Mba's current role is Sr. Manager, Total Rewards and HR Operations.

What is Crystal Kung, Mba's email address?

Crystal Kung, Mba's email address is hl****@****uth.net

What is Crystal Kung, Mba's direct phone number?

Crystal Kung, Mba's direct phone number is +165028*****

What schools did Crystal Kung, Mba attend?

Crystal Kung, Mba attended University Of California, Davis - Graduate School Of Management, University Of California, Berkeley, University Of California, Davis.

What are some of Crystal Kung, Mba's interests?

Crystal Kung, Mba has interest in Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Sports, Golf, Home Decoration, Photograph, Cooking.

What skills is Crystal Kung, Mba known for?

Crystal Kung, Mba has skills like Training, Human Resources, Management, Strategy, Organizational Development, Onboarding, Talent Management, Program Management, Peoplesoft, Data Analysis, Project Management, Sdlc.

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