Crystal L. Fields, Phr Email & Phone Number

Greater Atlanta Area

Subject-Matter-Experts in Leadership, Diversity & Inclusion and Organizational Team Building; delivering specialized professional development training workshops to enhance organizations insight to better understand the focus of 21st century organizational practices.

Atlanta, Georgia

Atlanta Housing | Atlanta, Georgia • Produced executive status reports, analyses, presentations and organizational charts utilizing Excel, Visio, Canva, Smartsheet, and other programs • Served as the department’s primary point of contact for all people-related matters including employee onboarding and orientation/training, recognition and development, in/out-processing, seating/office moves, security accesses and other operational logistics

Designed, created, revised and structured content, activities, and materials for an online format with a focus on the student experience and delivery method best suited for an online and blended delivery. Worked with Subject Matter Experts to identify what students need to learn to create and revise learning materials and delivery.

Atlanta, Ga

City of Atlanta | Atlanta, Georgia • Generated, analyzed, and monitored various data audit reports to identify and resolve data discrepancies and improve business efficiency and productivity• Conducted system analysis to diagnose and resolve level-one technical issues • Utilized business intelligence software to create and disseminate workforce reports

Taught the depth and scope of class materials as outlined in the syllabus and related the instruction, careers and employer expectations. Prepared and graded examinations based upon course objectives and published exam schedule.

Ensured the curriculum was aligned with external certifications where appropriate. Instructed the depth and scope of class materials as outlined in the curriculum and relates the instruction of career and employer expectations.

Greater Atlanta Area

• Managed, trained, and monitored team of functional and user experience analysts for the full lifecycle of the New Hampshire Medicaid Management Information Systems development project • Documented requirements for data, workflow, logical processes, hardware and operating system environment• Trained and assisted end users in utilization of enterprise applications and related tools, such as query language, ad hoc report tools, data transfer tools, and interface systems• Executed and managed all aspects and phases of testing initiatives for moderate to large sized system implementations and/or enhancement projects, including creation of test plans and test cases

Developed assessments for content, materials and activities. Developed the syllabus for each course assigned based on accreditation and department criteria. Prepared and graded examinations based upon course objectives and published exam schedule.

Norcross, Georgia

Data Support Administrator (6 Month Contract Assignment)Morgan Design & Engineering/Clarity | Norcross, Georgia• Application support, Data research and analyses, Siebel Document Generator maintenance, Quality Assurance and User Acceptance Testing

Greater Atlanta Area

(Note: Formerly Affiliated Computer Services)• Maintained departmental library and files, developed presentations and flow charts for sales proposals, created graphics to be incorporated in sales proposals• Coordinated the timely delivery of customer deliverables to include DSD, meeting minutes, agendas, and project plans to meet customer expectations as defined in the contract

Human Resources Phr Exam Review Course

Masters (Mhrm), Human Resource Management

Activities and Societies: Society for Human Resources Management (SHRM)

Bachelor Of Science (Bs), Business Administration / Business Information Systems

Activities and Societies: Sigma Beta Delta International Honor Society

Business Administration And Management, General