Crystal Lam Email & Phone Number

London, GB

London, England, United Kingdom

-Ensured accurate end-to-end accounting, including cost controls, accruals and data integrity-Assisted in preparing financial reports and support monthly sales reporting, including trackingperformance against budget and prior year, using Microsoft Dynamics and Jedox-Produced journals for payroll, bonuses and HMRC VAT with monthly account ledger.

-Preparing Cost of Goods Sold report using CIN7 and Magento, involving many platforms and regions-Journals entries on prepayment, accruals, payroll, and COGS-E-commerce sales and system reconciliation involving Klarna, Amex, Braintree and Paypal-Intercompany reconciliation on balance sheet and VAT accounts-Bank reconciliation on both AP and AR sides in 7.

London, Greater London, United Kingdom

-Performing credit card reconciliations through Sage Pay and Magento-Preparing Aged Debtors Report and AP Report using Sage 50 and NetSuite-Setting up payment runs on HSBC with all the relevant details from the AP Report-Chasing customers for payment using the Aged Debtors Report and sending statements and invoices-Managing and Issuing refunds through.

London, United Kingdom

- Processed daily transactions and journals using the Sage 200 accounting software, ensuring all receipts and payments are recorded correctly- Reconciled balances regularly for the sales ledger, purchase ledger and other accounts, while also rectifying any discrepancies found- Produced purchase orders to send to suppliers and process payments once invoices.

Hong Kong

- Delivered an attentive customer experience and resolved any queries relating to the clothing, accessories and gifts departments- Shared expertise with colleagues and offered customers helpful advice, demonstrations and recommendations

London, United Kingdom

- Updated customers’ information on the system, including their contact details- Completed data entry, filing, photocopying, telephoning, researching and e-mailing- Processed maintenance requests, substituting for manager as needed

Bachelor'S Degree, Psychology, Second Class (Upper Division) Honours (2:1)

Activities and Societies: Mentoring Program Mentor - Helped a first-year student mentee through discussions and sharing past experiences.

A-Levels, Psychology, Sociology, Mathematics, Chinese Cantonese, C, C, D, A

Gcses, English, Mathematics, Science, Etc., 12 A*-C