Crystal Roth (She/Her) Email and Phone Number

Established learning and development professional who thrives while nurturing client relationships. You can call me “the SME whisperer” because I always have the end user in mind, while ensuring the client feels heard, respected and valued. If the client is tough, then send me in. Those are the conversations I love to have.I like big picture learning. Let’s build a curriculum, create a strategy to develop your people, sharpen your teams’ soft skills and do it all on time and on budget. Let me be your trusted advisor. If regulatory, compliance and audit work makes your groan, I’m not ashamed to admit I love policy and procedure and want to make your employees love it also. Rules make me happy. Operational tasks put me in zen mode.If tech training seems daunting, let me wow you with my M365 knowledge. Do you really need to send that attachment, or could you share the OneDrive link through Teams and save Outlook the headache? Is Planner what you need or will OneNote, To Do or Lists be better options? Let me jump in with a thorough needs analysis so we both know exactly what the learner needs to ensure ROI. Why don’t we toss a Loop into this Teams Channel so we can brainstorm? Have you been thinking about accessibility, but don’t know where to start? I can make it easy for you, in fact, I deliver training sessions on creating accessible PowerPoint decks just because I love it AND because accessibility and inclusion are hugely important.I will champion those who may not feel empowered to speak up and be seen in your organization. Let me run an Employee Resource Group to create community, foster inclusion and celebrate diversity, equity, inclusion and belonging.Specialties:Customer relationsProgram managementCustomer experienceAccessibilityVirtual facilitationCommunications Technical writingMicrosoft 365Regulatory TrainingBank Compliance