Crystal Gilbert Email and Phone Number
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Senior Account Director with 15+ years of progressive advertising and marketing experience demonstrating a proven track record of driving brand strategy and social media management for high-profile clients such as Amazon, Starbucks, Lexus, Adobe, and more. Skilled in leading cross-functional teams to exceed client expectations through tactical planning and process improvement, while managing large-scale projects from conception through execution. Eager to leverage extensive account management background to contribute to the success and growth of a dynamic organization.Brands I've worked with include: Starbucks, Adobe, Gel Blaster, Amazon, Dropbox, Genesis House, Genesis, Lexus, Subaru, Audi, Jaguar, Land Rover, Acura, and The North Face.
Hyundai Motor Company
View- Website:
- hyundaiusa.com
- Employees:
- 3029
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Manager, Digital Platform OperationsHyundai Motor CompanyArtesia, Ca, Us -
Manager, Digital Platform OperationsHyundai Motor America May 2024 - PresentFountain Valley, California, United States -
Senior Account DirectorKvell Mar 2022 - Mar 2024RemoteClients: Starbucks, Dropbox, Adobe, Adobe Express, Adobe Design, Adobe Stock, Amazon, Gel BlasterSkills: Social Media Marketing, Influencer Marketing, Team Management, Social Media Strategy, Process Management, Budget ManagementOversee social media and influencer marketing campaigns for high-profile clients ensuring brand consistency and audience engagementEstablish effective communication channels between clients and agency departments, facilitating smooth project execution within set timelines and budgetsPresent program and budget proposals to clients, demonstrating analytical acumen and persuasive negotiation skillsCreate and present detailed wrap reports, securing additional business opportunities and contributing to agency growthIdentify and implement process improvements, driving innovation and operational efficiency within the agencyLead client and internal meetings with a collaborative approach, discussing briefs, objectives, timelines, and budgets, ensuring all stakeholders are alignedSupervise Senior Account Executive, fostering a supportive work environment and promoting professional development -
Account Supervisor (Genesis House)Innocean Usa May 2021 - Mar 2022Huntington Beach, California, United States- Oversee cross-channel marketing for Genesis House including website, social media, and CRM- Present program and budget recommendations to client- Brief internal teams on project assignments- Identify opportunities to improve process and expand the business- Lead client and internal meetings to discuss creative reviews, project objectives, concepts, timelines, and budgets and serve as liaison between internal team and client- Strategize and research opportunities to present to clients to help grow their business and stay competitive in the marketplace- Create assignment summaries based on client request and brief internal team on projects- Develop assignment summaries and creative briefs and lead agency team through entire process from conception to delivery- Ensure work is cohesive across the Genesis House brand so all digital channels are communicating a cohesive message that aligns with the brand strategy- Identify opportunities to improve the current process and expand the business ensuring the team remains nimble and efficient- Build strong relationships with clients so anticipated feedback can be communicated to internal team prior to presentation- Supervise Social Media Manager -
Account Supervisor (Lexus)Team One May 2017 - Apr 2021Playa Vista- Oversaw overall collateral budget, scope, and planning process- Lead brochure program and photography initiatives- Presented program and budget recommendations to client- Managed large production photoshoots from conception through asset delivery- Briefed internal teams on project assignments and serve as liaison between internal team and client- Identified ways to improve process and grow collateral business- Lead client and internal meetings to discuss creative briefs, project objectives, concepts, timelines, and budgets- Planned and executed location and studio photoshoots from ideation to asset delivery- Managed international asset requests, including usage rights, production fees, asset uploads to shared site, estimate creation, and overall communication between country requesting and OEM -
Account/Project Manager - Audi / SubaruThe Designory Nov 2011 - May 2017Long Beach, CaResponsibilities on Subaru account (June 2015-May 2017):- Project managed all print brochures from conception, including budgeting, to completion for US and Canada brochures (16 total brochures)- Managed asset creation for all US assets needed for internal needs as well as client and agency partners (approximately 150-200 assets per model) including the below formats: - location photography planning and execution - studio photography planning and execution - CGI updates to existing assets - retouching of new and existing assets- Managed post production of all asset projects including routing to internal team and client- Supervised direct reports- Worked closely with client and agency partners to plan asset and print delivery timing, budgets, and executionProjects managed (Subaru): - Model and Brand Brochures - Print - 8 US brochures- Model and Brand Brochures - Print - 8 Canada brochures- All model asset creation - photography, CGI, and retouchingResponsibilities on Audi account (November 2011-May 2015):- Managed and maintained strong relationships clients and internal personnel- Managed multiple print and digital projects from conception to completion simultaneously - Produced and managed project schedules and ensure team meets client requested deadlines- Prepared projects for production, by managing timelines, routing and accuracy- Led meetings with clients to discuss project objectives, timelines and budgets- Coordinated with third-party media vendors to secure ad space in Audi magazine- Prepared and supervised assets to be retouched by internal studio- Worked closely with various teams to ensure work was completed satisfactorily- Prepared activity summary reports for client on weekly and monthly basis -
Account/Project Manager (Jaguar/Land Rover/The North Face)Ansira Jun 2007 - Nov 2011Irvine, Ca- Managed and maintained strong relationships clients and internal personnel- Concepted corporate brand and advertising guidelines- Managed multiple print and digital projects from conception to completion simultaneously - Lead meetings with clients to discuss project objectives, timelines and budgets- Strategized and spearheaded new proposals and contract renewals/negotiations- Worked closely with various teams to ensure work was completed satisfactorily- Negotiated budget estimates internally, as well as with third-party vendors- Continuously ideated new ways to market products for new and existing clients- Monitored compliant co-op advertising for all media types- Managed social media marketing campaigns- Analyzed client and project data and made appropriate recommendations- Prepared activity summary reports for client on weekly and monthly basis- Managed and trained new and existing employees on products and services -
Senior Client Services RepresentativeOrange County Business Bank Sep 2006 - Apr 2007Managed existing client bank accounts and generated new businessContinuously met personal sales goals set by managementBalanced branch cash flow at the end of each business day
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Customer Service Representative/SupervisorDowney Savings & Loan Aug 2000 - Mar 2006Managed employees schedules and daily workResponsible for hiring, terminating, reviewing and training of branch employeesOrganized incentive program to assist employees in meeting sales goalsPlanned and executed branch-sponsored events to build client relationsBalanced branch cash flow at the end of each business day
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ReceptionistTeam One Mar 2005 - Sep 2005El Segundo, California, United StatesRepresented company as primary point of contact in person and via telephone
Crystal Gilbert Skills
Crystal Gilbert Education Details
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Business Administration; Marketing
Frequently Asked Questions about Crystal Gilbert
What company does Crystal Gilbert work for?
Crystal Gilbert works for Hyundai Motor Company
What is Crystal Gilbert's role at the current company?
Crystal Gilbert's current role is Manager, Digital Platform Operations.
What is Crystal Gilbert's email address?
Crystal Gilbert's email address is cm****@****hoo.com
What is Crystal Gilbert's direct phone number?
Crystal Gilbert's direct phone number is +156262*****
What schools did Crystal Gilbert attend?
Crystal Gilbert attended California State University-Long Beach - College Of Business.
What skills is Crystal Gilbert known for?
Crystal Gilbert has skills like Social Media Marketing, Budgets, New Business Development, Account Management, Direct Marketing, Marketing Strategy, Integrated Marketing, Email Marketing, Social Media, Marketing Communications, Advertising, Marketing.
Who are Crystal Gilbert's colleagues?
Crystal Gilbert's colleagues are Dustin S., Chris Diaz, Mohit Rathee, Brooke Cumming, Jeremy Greer, Phyu Nu Nge, William Miesch.
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