Crystal Markell Vang Email & Phone Number

• Responsible for the full recruitment lifecycle, which includes needs analysis, preparation of job descriptions/postings, resume reviews, prescreening, interviews, reference checks, background checks, offers and onboarding• Conducting interviews with candidates to effectively identify skills, experience and potential and make recommendations to management accordingly• Providing consulting and guidance to business partners with respect to recruitment process, candidate selection, compensation and onboarding• Leveraging appropriate recruitment channels including community networks, social media and referrals to attract great people and build a pipeline of talent• Assisting and coaching hiring managers on effective interviewing skills• Acting as administrator for all recruitment systems and vendors, including background checks, personality testing, applicant tracking system, etc• Ensuring ongoing updates of recruitment documents and programs (contracts, forms, orientation materials, policies, etc.)• Seeking out new recruitment channels and presenting innovative recruitment ideas and solutions• Build strong relationships with hiring managers and the human resources team• Gathering a thorough understanding of business needs to create the appropriate talent pipelines needed to meet the demand for top marketing talent• Managing talent pools to keep potential candidates engaged

Southwestern Ontario

• Develops and maintains relationships with clients in customer service, industrial & administrative fields to ensure that staffing needs are met and expectations exceeded • Monitors employee hours, absences, turnover, vacation, disciplinary action, etc. in HRIS• Creates and enacts service plans to increase business growth through site visits, tours and client meetings • Schedules & hosts team meetings, implements employee initiative programs and sets weekly productivity goals • Motivates and provides ongoing training for new and existing staff, participates in workshops, round tables and peer sharing opportunities • Negotiates terms, rates and wages with new and existing clients to ensure understanding and satisfaction• Chair of JHSC – coordinates health and safety meetings and keeps board up to date at all times

Southwestern, Ontario, Canada

• Sourced, screened, selected, interviewed, onboarded, placed and motivated employees in a variety of sectors throughout Southwestern Ontario • Created job postings and advertisements, conducted references and background checks• Accurately processed employee timesheets within the payroll system to ensure proper and timely payment• Generated leads and brought on new clients through outbound sales - cold calls, telemarketing, ad follow‐ups, and LinkedIn outreach• Grew business into the Kitchener, Waterloo & Cambridge market, developing relationships with a broad database of candidates and clients

London, Canada Area

• Broadened and maintained positive working relationships with a portfolio of 1000+ diverse clients promoting excellent communication and customer service skills.• Provided support to 12 registered massage therapists and manage daily operations of busy clinic, including opening and closing operations and scheduling using Microsoft and Booker software. • Fielded 20+ daily incoming and outgoing telephone calls and emails with a high level of customer satisfaction, warranting positive feedback on a regular basis.• Provided clients with membership information and attempted a sale on every visit

Woodstock, Canada Area

• Developed & maintained positive working relationships with 500+ clients and local businesses, including caterers and country clubs.• Handled all aspects of home business including marketing, advertising, budgeting, bookkeeping, sales, social media/website management and customer service.• Met with clients to discuss events, such as baptisms, baby/bridal showers, weddings, anniversaries and birthdays, customizing services to meet their needs and budgets.

Graduate Certificate, Career Development Professional, Cumulative Gpa: 3.94/4

Relevant Courses: | Professional Ethics, Interviewing & Counselling | Career Counselling & Development | Career Counselling Techniques |.

Diploma, Business - Human Resources, Gpa 4.03/4.2, ★ President'S Honour Roll

Relevant Courses: Employment Law | Recruitment & Selection | Human Resources Management Training & Development | HR Mentorship Foundations.

Certificate, Office Administration General, Gpa 4.15/4.2, ★ President'S Honour Roll

Relevant Courses: Excel for Business & Advertising | Strategies for Success | Principles of Dynamic Presentations | Administrative.