Crystal Markell Vang Email & Phone Number

• Responsible for the full recruitment lifecycle, which includes needs analysis, preparation of job descriptions/postings, resume reviews, prescreening, interviews, reference checks, background checks, offers and.
• Conducting interviews with candidates to effectively identify skills, experience and potential and make recommendations to management accordingly
• Providing consulting and guidance to business partners with respect to recruitment process, candidate selection, compensation and onboarding
• Leveraging appropriate recruitment channels including community networks, social media and referrals to attract great people and build a pipeline of talent
• Assisting and coaching hiring managers on effective interviewing skills
• Acting as administrator for all recruitment systems and vendors, including background checks, personality testing, applicant tracking system, etc

Southwestern Ontario

• Develops and maintains relationships with clients in customer service, industrial & administrative fields to ensure that staffing needs are met and expectations exceeded
• Monitors employee hours, absences, turnover, vacation, disciplinary action, etc. in HRIS
• Creates and enacts service plans to increase business growth through site visits, tours and client meetings
• Schedules & hosts team meetings, implements employee initiative programs and sets weekly productivity goals
• Motivates and provides ongoing training for new and existing staff, participates in workshops, round tables and peer sharing opportunities
• Negotiates terms, rates and wages with new and existing clients to ensure understanding and satisfaction

Southwestern, Ontario, Canada

• Sourced, screened, selected, interviewed, onboarded, placed and motivated employees in a variety of sectors throughout Southwestern Ontario
• Created job postings and advertisements, conducted references and background checks
• Accurately processed employee timesheets within the payroll system to ensure proper and timely payment
• Generated leads and brought on new clients through outbound sales - cold calls, telemarketing, ad follow‐ups, and LinkedIn outreach
• Grew business into the Kitchener, Waterloo & Cambridge market, developing relationships with a broad database of candidates and clients

London, Canada Area

• Broadened and maintained positive working relationships with a portfolio of 1000+ diverse clients promoting excellent communication and customer service skills.
• Provided support to 12 registered massage therapists and manage daily operations of busy clinic, including opening and closing operations and scheduling using Microsoft and Booker software.
• Fielded 20+ daily incoming and outgoing telephone calls and emails with a high level of customer satisfaction, warranting positive feedback on a regular basis.
• Provided clients with membership information and attempted a sale on every visit

Woodstock, Canada Area

• Developed & maintained positive working relationships with 500+ clients and local businesses, including caterers and country clubs.
• Handled all aspects of home business including marketing, advertising, budgeting, bookkeeping, sales, social media/website management and customer service.
• Met with clients to discuss events, such as baptisms, baby/bridal showers, weddings, anniversaries and birthdays, customizing services to meet their needs and budgets.

Graduate Certificate, Career Development Professional, Cumulative Gpa: 3.94/4

Relevant Courses: | Professional Ethics, Interviewing & Counselling | Career Counselling & Development | Career Counselling Techniques |.

Diploma, Business - Human Resources, Gpa 4.03/4.2, ★ President'S Honour Roll

Relevant Courses: Employment Law | Recruitment & Selection | Human Resources Management Training & Development | HR Mentorship Foundations.

Certificate, Office Administration General, Gpa 4.15/4.2, ★ President'S Honour Roll

Relevant Courses: Excel for Business & Advertising | Strategies for Success | Principles of Dynamic Presentations | Administrative.