If you offer High-Ticket packages online, let me focus on closing your leads, so you can focus on growing your business.

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-Reduced process to identify pending line items on sales orders from upwards of 1 hour to only 30 seconds, regardless of the order size. -Led weekly cross-functional meeting to monitor activities that aligned with the overall strategic initiatives of the business unit. -Supported inventory management, sourcing, purchasing, communication with suppliers, production planning, shipping schedules, and logistics, including export management.-Managed open order book.-Forecasted shipments.-Performed data mining & data analysis to create reports, presentations, and recommendations for C-level executives.-Created playbooks to document workflows and standardize processes. -Managed staffing: recruiting, interviewing, hiring, onboarding, scheduling, coaching, developing, evaluating and terminating.

-B2B and B2C technical sales of construction materials testing laboratory equipment. -Grew sales funnel 6x in first 18 months.-Managed 20+ distributors. -Prospected for new clients through calls, referral requests, on-site visits, and online research. -Created and managed forecasts, action plans,and KPIs.-Performed data mining & data analysis.-Conducted market research to support new product development, product launches or promotion, and creation of marketing materials. -Analyzed pricing and recommended adjustments. -Kept CRM up to date and acted as CRM administrator: Salesforce.com. -Coordinated domestic & international events, including travel, lodging, meals, promo items, shipping equipment, etc. -Assisted credit team with payment collections, when necessary.-Earned multiple awards for consistently performing at a superior level.

Reduced process to calculate weights & shipping costs from upwards of 2 hours to only 15 seconds, regardless of the order size. Provided conflict resolution for customers. Managed staffing: recruiting, interviewing, hiring, onboarding, scheduling, coaching, developing, evaluating and terminating. Constantly sought out continuous improvements (Kaizen). Built relationships across departments, which improved communication between our teams and response times for customer inquiries.

Supported sales manager in market research, processing quotes, orders, warranty, replacements, returns, and credits. Built relationships with Latin American distributors and provided necessary communication and support when sales manager was traveling.

Processed quotes, orders, warranty, replacements, returns, and credits. Liaised with purchaser/planner to understand reasons for backorders, determine shipping priorities, and communicate order statuses to customers.

Social enterprise aimed at improving the health, education, and economic welfare of Maya Women in Guatemala. Imported hand-woven textiles from Guatemala, coordinating them with sustainable fabrics sourced in Colorado. Designed and produced home decor items, such as cushions, coffee tables and chairs. Formed strategic partnerships with Rotary International, Friendship Bridge (microfinance and educational institution for Guatemalan women) and Vestergaard-Frandsen (international disease control textile manufacturer).

Handled highly confidential information. Uncovered opportunities for deposit, credit, investment, mortgage and insurance accounts, in person and through cold/warm outbound calls. Successfully obtained new customers through onsite presentations and other events. Blocked over $370K of fraudulent transactions. Earned $500,000 approval limit. Responsible for engaging suspicious customers while awaiting law-enforcement. Trained new bankers. Earned multiple awards for continuously exceeding sales targets.

Managed 6 associates. Responsible for inventory control of main warehouse, two branch offices, and inventory held in consignment by distributors. Reorganized main warehouse, thus improving the inventory control, packing, and shipping processes. Restructured customer service team, to provide more specialized service for our distributors vs. direct consumers. Managed distributors across the USA & Puerto Rico.

Coordinated international travel. Audited monthly financial reports from 16 countries. Updated website and created marketing materials, and supported international event coordination. Greatly improved record keeping systems and communication processes. Trained and supervised. Researched and prepared documentation for product registration in foreign countries.