Crystal Mays Email & Phone Number

Carrollton, Texas, United States

• Research, analyze, report and update data for over 500+ owner and real estate management companies• Audit client data ensuring all markets are up-to-date • Review and track percentile data rankings within current market and sub-market for all conventional property accounts • Administrative practices and procedures to include writing, editing and record keeping and records management• Understanding of multi-unit and commercial real estate• Excellent quantitative and analytical skills in combination with outstanding communication skills (both oral and written)

Dallas, Texas, United States

• Pre event planning and brainstorming to help market and execute client events• Attentive to event details and anticipate client needs • Managing event timeline and meeting logistics• Liaising and communicating event details and needs with vendors• Responsible for managing and organizing event location set up and tear down with multiple vendors according to floorplans• Escalation point of contact for problem resolution during events • Manage team of staff and volunteers working at event sites

United States

• Actively listened and anticipated customer needs for customized apartment home searches • Exceptional attention to detail and high-level of accuracy while educating customers on each properties leasing process • Maintained data integrity and accuracy while submitting maintenance request for multiple properties• Effective communication and critical thinking to successfully resolve customer disputes

Richardson, Texas, United States

• Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort• Assured that the team members have the necessary education and training to effectively participate on the team• Ensured discussions and decisions lead toward closure• Encouraged creativity, risk-taking, and constant improvement• Set performance metrics that drive team’s success, coaching, career development, and other management functions for team of 25 agents