Crystal Mclachlan Email & Phone Number

• Provide a home-like temporary accomodation for families of critically ill children outside Edmonton being treated at the Stollery Childrens' Hospital• Offer comfort, compassion, and support to the parents, siblings, and affected children during their stay giving them a rest from the tiring daily routine of hospitals and doctors

Red Deer

Ama Insurance

• Act as the sole business support contact for approximately 50 Human Resource and Payroll Departments that offer company’s voluntary benefits to their employees• Proactively manage client relations for all voluntary life and health insurance products for approximately 4000 employees. • Manage the content and creative for all e-mail marketing campaigns, track campaign delivery through A/B test usage as well as analyze metrics through open and click rates, responses, and leads created.

• Responsible for auditing voluntary group benefits administrative role to determine what measures were necessary to develop position into an E-marketing role• Evaluated and enhanced relationships with Human Resource and Payroll Departments that supply company's voluntary group benefits to their employees through individualized nurturing programs and comprehensive product education• Proactively managed relationships with web developer and outside marketing firms to create a more efficient, cost effective client contact model that focused on a web enabled CRM program

Education record

Education record

Education record