Crystalauren Meña

Crystalauren Meña Email and Phone Number

MarCom Manager @ Opticare | Full Stack Marketing Leader Leveraging Proven Strategies and Trends to Drive Results and Growth for Opticare and Other Businesses @ Opticare
australia
Crystalauren Meña's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Crystalauren Meña

I have been involved with both B2B and B2C marketing for 23 years. I always aim to create integrated campaigns that bridge the gap between businesses and their customers. I ensure that the recipe for these innovative campaigns is always a blend of traditional and emerging marketing techniques. My approach is not just data-driven but also about understanding the evolving marketing and business landscape. I leverage available insights and emerging technologies, including AI, to stay current, productive, and high-performing. I am passionate about working with businesses that are eager to adapt to new approaches, take on risks, and even explore unconventional strategies. I focus on enhancing brand visibility, optimising customer experiences, and driving growth, all with a solid foundation of data. My extensive experience with Australian businesses, spanning over 12 years, allows me to tailor strategies that resonate within this unique market. I have also developed a new-found love for the independent optometry industry within this region. In addition to marketing, I am involved in operations, HR & recruitment, software development, finance, business development, customer service, and sales. I believe in building versatile marketing teams capable of excelling in a rapidly changing environment.Lastly, I am dedicated to championing Filipino talent, and my mission is to recognise and introduce exceptional individuals to the global workforce. As a visionary leader and collaborative communicator, I mentor junior marketers and foster a culture of continuous learning within my team and department. I champion high-performing global teams, advocate for remote and flexible work arrangements, and effectively utilising technology to facilitate seamless collaboration and productivity across distances and time zones.

Crystalauren Meña's Current Company Details
Opticare

Opticare

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MarCom Manager @ Opticare | Full Stack Marketing Leader Leveraging Proven Strategies and Trends to Drive Results and Growth for Opticare and Other Businesses
australia
Website:
opticare.com.au
Employees:
11
Crystalauren Meña Work Experience Details
  • Opticare
    Marketing Communications Manager
    Opticare May 2017 - Present
    Sydney, New South Wales, Australia
  • Lendstreet - Mortgage Brokers
    Head Of Marketing And Operations
    Lendstreet - Mortgage Brokers Feb 2021 - Present
    Philippines
  • Refocus Marketing
    Head Of Marketing And Operations
    Refocus Marketing May 2021 - Present
    Sydney, New South Wales, Australia
  • Refocus Marketing
    Marketing Communications Manager
    Refocus Marketing May 2017 - Apr 2021
    Sydney, Australia
  • Briston Virtual Services
    Marketing And Operations Manager
    Briston Virtual Services Apr 2016 - Jul 2016
    Ncr - National Capital Region, Philippines
    As Marketing and Operations Manager, I organise and implement the activities of the Manila Support Team as directed by the Managing Director or of the company's various offshore clients. Day to day activities cover various aspects of the business like team administration, human resources, client coordination, service provider management, with special attention to marketing.Essential Duties and Responsibilities:A. MARKETING• Planning, managing, and overseeing the execution of marketing communication strategies• Marketing consultation services for the company’s various clients• Conducting in-depth analysis on the sales and marketing models available for the company• Maximise various online and below-the-line marketing channels to help generate leads• Recommending and developing appropriate marketing materials in print, electronic, voice and other suitable media aimed to support customer acquisition and engagement• Writing and editing copy materials• Collaborating with other creative team members in the development and generation of compelling content materials for the company and its clients• Social media management• Account managementB. OPERATIONS• Daily oversight and management of all Manila-based employees• Monitor, track, evaluate, and report employee performance based on set KPIs• Provide ongoing support and feedback to ensure that the employee’s performance is aligned to the level desired by the client• Manage, report, and escalate all HR, IT, and Finance-related concerns to the Managing Director or to the main BPO company (Emapta)• Collaborate with the main BPO company's (Emapta) assigned Account Manager and its other key personnel in ensuring Briston's smooth business operations within their site
  • Briston Virtual Services
    Marketing Communications Manager
    Briston Virtual Services Nov 2015 - Apr 2016
  • Briston Virtual Services
    Marketing Team Leader
    Briston Virtual Services Mar 2015 - Nov 2015
  • Briston Virtual Services
    Marketing Officer
    Briston Virtual Services Oct 2013 - Mar 2015
    Brisbane, Australia
    Briston Virtual Services is an Australian business solutions provider specialising in training, administration, finance and HR support. Our main aim is to help companies reduce cost and enhance business operations. With an integrated and hybrid business approach, we are the go-to partner for small to large enterprises aiming to transform their businesses into high performing, results-driven and customer-oriented organisations.
  • Emapta Offshore Staffing
    Marketing Communications Manager
    Emapta Offshore Staffing Nov 2015 - Apr 2016
    Manila, Philippines
  • Briston Training And Development
    Marketing Officer
    Briston Training And Development Oct 2013 - Mar 2015
    Brisbane, Queensland, Australia
    As part of the core web and marketing group in Manila, my primary responsibilities for both Briston Training and Development (BTD) and its outsourcing arm, Briston Virtual Services are:• Identifying suitable market strategies for both and then to effectively carry out campaign activation• Analysing current industry competition and properly aligning over-all marketing tactics to define positioning for both companies• Providing support to the business development, sales and call centre teams of the two companies• Interpreting customer satisfaction data into comprehensive recommendations to aid future business decision• Writing and editing copy materials• Content development• Supplier relationship management
  • Emapta Versatile Services
    Offline Marketing Project Team Lead
    Emapta Versatile Services Aug 2012 - Dec 2012
    Eastwood City Cyberpark, Quezon City, Philippines
    My first role at EMAPTA Versatile Services was focused on assisting the Chief Marketing Officer in conceptualizing and executing offline marketing projects for the five business streams of the company:a. Venergy Solar in Australia (a solar solutions company);b. Craftmatic Australia (leading provider of therapeutic beds);c. ON Media (advertising services);d. FAB (cleaning products and services); and lastlye. EMAPTA (BPO based in Manila).I was able to head a four-man team composed of a Senior Graphics Designer, Senior Copywriter, and a Marketing Analyst. I was their project manager and it is my responsibility to make sure that the team functions based on our timelines, that marketing guidelines and campaign plans are being followed, and that each member’s task priorities are aligned with the business requirements of our top management.My tasks at EMAPTA also involves:• Handle lead generation analysis, mail planning, marketing collateral development, project monitoring, alliances or industry partnership management• Creating changes in legal paperwork and pre-drafted contracts• Main point of contact for Philippine-based and international suppliers and print houses (during my stay, we’ve had businesses with suppliers from China, the US, Australia, and New Zealand)• Data extraction and management• Preparation and presentation of reports related to lead sources, lead generation, sales conversion rates, cancellation rates, direct mail plan, and other related information.
  • Emapta Versatile Services
    Direct Mail Campaign Manager
    Emapta Versatile Services Aug 2012 - Dec 2012
    Eastwood City Cyberpark, Quezon City, Philippines
    On top of my role as project team lead for EMAPTA, I was also given the chance to manage the effective operation of EMAPTA’s direct mail marketing programs. Tasks involved under this post are:• Manage all aspects of direct mail surveys being used by EMAPTA’s various businesses• Plan and conceptualize mail marketing campaigns• Offline media sourcing and buying management• Manage all changes to existing mail package creative• Lead offline collateral process requests by the 5 brands• Handle data orders for mail campaigns• Communication with Australia Post• Communication with mail houses• Proofreading and editing copy for materials used in direct response offline marketing tools.
  • Sm Supermalls | Divisions: Leisure Center, Inc. & Family Entertainment Center, Inc.
    Marketing Officer For Corporate Sales & Sponsorship
    Sm Supermalls | Divisions: Leisure Center, Inc. & Family Entertainment Center, Inc. Apr 2008 - May 2010
    Ncr - National Capital Region, Philippines
    As a Marketing Officer at SM, my job priority was to establish brand alliance for short-term and multi-year sponsorship programs, most especially for the corporation's Leisure-Family Entertainment group. I need to ensure that the target partners' offer fit the requirements of our centers, our promotional goals can both serve our target markets, both of our advocacies can be aligned, that we can compliment each other's brand activities, and lastly, we can both leverage on each other in terms of generating profit.Job specifications:CORPORATE SALES AND SPONSORSHIPS1. Developed and managed business relationships with major local and international corporations for SM’s family entertainment and leisure centers (Nestle Philippines, Coca-Cola Bottlers Philippines, Smart Communications, BDO Unibank, Discovery Channel SE Asia, and other sponsors).2. Assigned the task of ensuring support of the business partners on SM’s marketing and sales programs through exchange deals or multi-million sponsorship fees.3. Developed and pitched sponsorship packages and contract details to potential sponsors and business partners.4. Ensured the proper and on-time delivery or execution of sponsorship entitlements and other contract fulfillments to business partners.5. Performed networking and all aspects of client relationship building especially during events, meetings, and other business functions.EVENTS, ADS & PROMO, PRCollaborated with business partners to launch major events, ads, promo & PR campaigns benefiting both SM and our partners' brands.
  • Computex - Trend Micro
    Corporate Solutions Specialist
    Computex - Trend Micro Jul 2006 - Aug 2007
  • Ibm Daksh Business Process Services
    Business Process Specialist
    Ibm Daksh Business Process Services Dec 2005 - Mar 2006
  • Tincan Mobile Solutions
    Product Manager
    Tincan Mobile Solutions Sep 2003 - Dec 2005

Crystalauren Meña Skills

Social Media Marketing Advertising Business Development Management Project Management Customer Service Marketing Communications Email Marketing Sales Public Relations Marketing Direct Marketing Online Marketing Event Planning Marketing Management Event Management Sponsorship Leadership Brand Activation Entrepreneurship Alliance Marketing Managing Accounts Direct Mail Campaigns Product Marketing Outdoor Advertising Managing Events Media Planning Sales Promotion Mobile Advertising Supplier Quality Management Supplier Negotiation Business Writing Creative Writing Writing News Releases Client Presentation Conceptualizing And Producing Marketing Collaterals Shopify

Crystalauren Meña Education Details

Frequently Asked Questions about Crystalauren Meña

What company does Crystalauren Meña work for?

Crystalauren Meña works for Opticare

What is Crystalauren Meña's role at the current company?

Crystalauren Meña's current role is MarCom Manager @ Opticare | Full Stack Marketing Leader Leveraging Proven Strategies and Trends to Drive Results and Growth for Opticare and Other Businesses.

What schools did Crystalauren Meña attend?

Crystalauren Meña attended San Sebastian College - Recoletos De Cavite, University Of The Philippines, San Sebastian College - Recoletos De Cavite, San Sebastian College - Recoletos De Cavite, University Of Santo Tomas.

What are some of Crystalauren Meña's interests?

Crystalauren Meña has interest in Events Planning And Management, Health, Children, Health And Fitness, Education, Environment, Science And Technology, Human Rights, Civil Rights And Social Action, Poverty Alleviation.

What skills is Crystalauren Meña known for?

Crystalauren Meña has skills like Social Media Marketing, Advertising, Business Development, Management, Project Management, Customer Service, Marketing Communications, Email Marketing, Sales, Public Relations, Marketing, Direct Marketing.

Who are Crystalauren Meña's colleagues?

Crystalauren Meña's colleagues are Daniel Grujicic, Sarah Trandos, George Nasser, Joanne Scott-Dostine, David Wall, Renee Suchanek, Melissa French.

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